IND Lead Software Engineer

The Hartford India
Greater Hyderabad Area

IND Lead Software Engineer - GCC093

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Development

Key Responsibilities

  • Ability to design and implement advanced AI/ML workflows leveraging a combination of Out of the box Salesforce (Agentforce) capabilities and industry offerings from AWS/GCP, Vertex AI, and RAG architectures, including integration with vector and graph databases.
  • Ability to develop end-to-end generative AI workflows using custom solutions using Apex, Visualforce, Lightning Components, and Flows with attention to data integration ensuring data quality, validation, and monitoring, while optimizing for unstructured data and agentic workflows.
  • Build AI-driven systems to improve data and salesforce capabilities, ensuring compliance with industry best practices.
  • Integrate Salesforce with external systems via APIs and middleware tools.
  • Develop and maintain automation processes and custom applications.
  • Participate in code reviews, testing, and deployment activities.

Admin

  • Effectively manage user setup, roles, profiles, permissions, and security settings using traditional techniques and incorporating Agentforce templates to advance and reduce day-to-day operational management
  • Maintain data integrity and perform regular data audits.
  • Create and manage reports, dashboards, and workflows.
  • Configure custom objects, fields, page layouts, and record types

Innovation & Collaboration

  • Proactively identify opportunities to enhance user experience and system performance.
  • Contribute to POC development for emerging Salesforce features and integrations.
  • Champion a culture of experimentation, learning, and continuous improvement.

Required Skills & Experience

  • Experience as Salesforce Administrator and/or Developer with a strong foundational understanding of Salesforce data model, security model, and best practices
  • Experience in Apex, Visualforce, SOQL, and Lightning Web Components (expert)
  • Experience with Salesforce Flow, Process Builder, and Workflow Rules (expert)
  • Experience with REST/SOAP APIs and integration tools (intermediate/expert)
  • Experience with building and deploying GenAI enabled Agentforce workflows leveraging out of the box prompts and templates with human‑in‑the‑loop controls (beginner)
  • Strong data foundation knowledge. Familiarity with data warehousing and streaming technologies with experience in developing solutions to support large-scale data and analytics applications on cloud platforms such as Snowflake is highly desirable (intermediate/expert)
  • Excellent problem-solving, communication and stakeholder management skills.
  • Ability to work independently and manage multiple priorities across multiple projects
  • Proficiency with delivery tooling (Rally, dashboards) and SDLC governance (intermediate/expert)

Nice to Have

  • Salesforce certifications (e.g., Agentforce Specialist, Administrator, Platform Developer) strongly preferred.
  • Experience with CI/CD tools and DevOps practices in Salesforce (e.g. Copado).
  • Experience with Salesforce Experience Cloud, or Service Cloud.
  • Experience in implementing Retrieval-Augmented Generation (RAG) pipelines, integrating retrieval mechanisms with language models on AWS / GCP platforms is a plus
  • Experience in processing and leveraging unstructured data for AI applications is a plus
  • Experience in SQL, Python, and ETL tools such as Informatica IDMC for data integration and transformation is a plus

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Questions about this job

How do I apply for the IND Lead Software Engineer job at The Hartford India?

Use the apply link on this page: you apply directly with The Hartford India on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does The Hartford India want for this IND Lead Software Engineer role?

The job description asks for Salesforce Administrator, Salesforce Developer, Salesforce data model, Salesforce security model, Apex, Visualforce, SOQL and Lightning Web Components. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at The Hartford India?

Apply to the The Hartford India roles that match your experience, and tailor your resume to each job description: for this role that means showing Salesforce Administrator, Salesforce Developer, Salesforce data model. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this IND Lead Software Engineer job remote or onsite?

This is based in Greater Hyderabad Area.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with The Hartford India, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.

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