Decision Analyst

Function: Data Analytics, Decision Science & Business Strategy

Role Overview

We are looking for an experienced analytics professional to extract meaningful insights from complex datasets, develop robust quantitative models, and deliver actionable recommendations to support strategic business decisions. The role involves working with multiple internal and external data sources, conducting scenario analysis, monitoring model performance, and implementing data quality and governance controls.

The successful candidate will collaborate with cross-functional stakeholders, influence business decisions, manage complex analytical assignments, and contribute to operational effectiveness, risk mitigation, and continuous improvement.

Key Responsibilities

• Data Analysis & Insights: Identify, extract, and analyze relevant data from multiple internal and external sources to generate meaningful business insights.
• Quantitative Modelling: Develop, implement, and validate quantitative models to support decision-making across various business functions.
• Sensitivity Analysis & Scenario Planning: Conduct sensitivity analysis, forecasting, and scenario modelling to evaluate potential business outcomes and support strategic planning.
• Model Performance & Validation: Monitor existing models, assess their effectiveness, identify performance gaps, and recommend improvements.
• Data Quality & Governance: Establish and implement data quality checks, validation procedures, and control mechanisms to maintain data accuracy, consistency, and reliability.
• Business Decision Support: Translate complex analytical findings into actionable recommendations for senior stakeholders and business leaders.
• Risk Management & Controls: Identify potential risks, strengthen control frameworks, and contribute to the development of policies and procedures supporting governance and compliance.
• Stakeholder Management: Collaborate with business units and specialist teams to address complex problems, align analytical outcomes with business objectives, and influence decision-making.
• Process Improvement: Identify opportunities to improve analytical methodologies, operational processes, model effectiveness, and overall business performance.

Communication & Reporting: Present complex or sensitive information clearly and effectively to diverse audiences, including senior management.

Leadership & Management Expectations

• Lead complex analytical assignments and guide team members in delivering high-quality outcomes.
• Establish objectives, coach employees, evaluate performance, and support professional development where applicable.
• Provide expert advice on complex issues and support stakeholders in resolving escalated business challenges.
• Drive collaboration across business functions and identify opportunities to combine methodologies and specialist expertise.
• Promote accountability, operational excellence, effective risk management, and a strong control environment.
• For individual contributor roles, lead cross-functional projects, guide colleagues, and recommend new analytical approaches to achieve business outcomes.

Required Skills & Competencies

• Strong quantitative and analytical problem-solving skills.
• Experience in quantitative modelling, model validation, and performance monitoring.
• Ability to work with complex datasets from multiple sources.
• Knowledge of sensitivity analysis, scenario planning, and data quality management.
• Understanding of risk management, governance, and control frameworks.
• Strong stakeholder management, communication, and presentation skills.
• Ability to influence senior stakeholders and communicate complex findings effectively.
• Experience leading projects, mentoring team members, or managing analytical teams, depending on the role structure.
• Strong business acumen and the ability to translate data-driven insights into practical recommendations.

Key Success Factors

• Deliver reliable, validated, and decision-oriented quantitative models.
• Improve data quality, analytical accuracy, and model performance.
• Provide actionable insights that support business strategy and operational effectiveness.
• Strengthen governance, risk management, and internal controls.
• Build effective cross-functional relationships and influence business outcomes.