Project Manager II
Role Description
Cutover Leadership & Governance Act as the central coordination point for all Sunrise cutover activities outside the System Integrator's direct accountability. Work in partnership with the Hitachi Cutover Manager, establishing and maintaining a clear RACI and ownership model. Develop, maintain, and govern the end-to-end integrated cutover plan across all programme workstreams. Drive cutover governance forums, readiness reviews, status reporting, and executive communications. Challenge, validate, and coordinate dependencies across business, technology, operational, and supplier teams. Deployment Readiness Lead overall deployment readiness planning and tracking. Ensure all environments, integrations, support teams, operational processes, and service management activities meet agreed readiness criteria. Coordinate Go/No-Go assessments and executive decision packs. Manage deployment sequencing, execution windows, contingency plans, and rollback strategies. Integration & Third-Party Coordination Coordinate approximately 80 integrations across D365 F&O, peripheral applications, partner solutions, and supplier platforms. Manage cutover dependencies across internal teams, third-party vendors, system owners, and external partners. Ensure integration readiness, validation activities, support arrangements, and ownership are clearly defined. Escalate and resolve cross-system dependencies and risks impacting go-live. Service Transition & Operational Readiness Coordinate onboarding of support partners and operational support teams. Ensure monitoring, incident management, support processes, runbooks, knowledge transfer, and service acceptance criteria are completed. Partner with Service Management, SD&I, Change Management, and Operations teams to ensure production readiness. Validate support coverage for cutover, hypercare, and business stabilization periods. Cutover Planning & Execution Develop detailed task-level cutover plans, deployment runbooks, communication plans, and execution trackers. Facilitate cutover workshops, rehearsals, mock cutovers, and dress rehearsals. Lead real-time cutover execution management during deployment and go-live activities. Manage command centre coordination throughout deployment weekends and stabilization periods. Risk, Dependency & Change Management Maintain comprehensive cutover RAID logs. Identify, assess, and mitigate deployment and operational risks. Track critical path activities and cross-programme dependencies. Ensure all Change Requests, CAB approvals, and governance controls are completed ahead of deployment. Key Deliverables Integrated Programme Cutover Strategy End-to-End Cutover Plan and Runbooks Dependency Management Framework Integration Readiness Dashboard Deployment Readiness Assessments Go/No-Go Decision Packs Cutover Communication Plans Hypercare and Stabilization Plans Post Go-Live Review and Lessons Learned Report Required Experience 10+ years of IT delivery, release, deployment, or cutover management experience. Proven experience leading enterprise-scale ERP cutovers and go-lives. Hands-on experience with Microsoft Dynamics 365 Finance & Operations implementations. Strong experience managing complex integration landscapes involving multiple third-party suppliers. Experience coordinating business readiness, service transition, and operational acceptance activities. Experience managing major programme deployments involving multiple stakeholders and delivery partners. Proven track record of leading mock cutovers, deployment rehearsals, Go/No-Go reviews, and production go-lives.
Skills
Dynamics 365 Finance & Operations, Cutover, Project Management