Staff software engineer
Job Description
As a Staff Backend Engineer at Neuron7.ai, you will play a key leadership role in architecting, developing, and optimizing the backend infrastructure for our cutting-edge products. You will collaborate with cross-functional teams to design and deliver scalable, high-performance systems while mentoring and guiding other engineers. Responsibilities: - Design, implement, and maintain scalable backend systems. - Develop and optimize distributed systems capable of handling large-scale traffic and data. - Lead the architecture and design of critical components and systems. - Write clean, maintainable, and efficient code - Collaborate with product managers, frontend engineers, and other stakeholders to deliver end-to-end solutions. - Ensure the backend systems are reliable, secure, and performant. - Troubleshoot complex production issues and implement robust solutions. - Mentor and provide technical guidance to junior and mid-level engineers. - Stay updated on the latest technologies and trends in backend development and distributed systems. Requirements: - Minimum 10 years of professional experience in backend development. - Min 4 years in AI NLP or ML hand on experience is required. - Expertise in one of the following programming languages: Java, Python, or Golang. - Proven experience in building and maintaining distributed systems at scale. - Familiarity with at least one major cloud platform (Azure, AWS, or GCP). - Strong understanding of system design, architecture patterns, and data structures. - Experience with relational and NoSQL databases. - Proficiency in developing RESTful APIs and microservices. - Solid understanding of security best practices and performance optimization. - Excellent problem-solving and debugging skills. - Strong communication and collaboration skills. Company Summary Neuron7 helps customer and field service teams diagnose and resolve complex issues in seconds. The Neuron7 AI platform works with existing customer service systems and a company's entire body of structured and unstructured service data to help agents, technicians, bots, and self-service portals diagnose and resolve any issue instantly, accurately, and more profitably. Our groundbreaking AI and Natural Language Processing (NLP) technology unlocks tribal knowledge so that all service team members perform like experts. Our vision is to enable enterprises that make every single service decision using Collective Service Intelligence, accurately.Neuron7 Service Intelligence is ready to work with your industry-specific datasets, systems, and stakeholders. Learn how AI can improve customer service experiences and metrics in your industry. Why Join Us We are a fast-growing well-funded startup pushing the boundaries of NLP, AI, and ML to enable enterprises to build next-generation service organizations. We mean what we say, we respect others, and we do business the right way. We are customer-obsessed and we are passionate about their success. The respect we have for the intelligence and capabilities of one another fosters boundless collaboration.
Required Skills
['Architecture', 'Microservices', 'NLP', 'AI/ML', 'Data Structures', 'Generative AI', 'Go', 'Java', 'LLMs', 'Machine Learning', 'Python', 'AWS', 'RESTful APIs', 'NoSQL']
Additional Information
NA