Product Solution Engineer

Loop Subscriptions

Gurugram, Haryana, India

Responsibilities

Sales solutioning: Attending sales conversations with technical leadership (CTOs etc) and consulting them on solutioning/ architecture using Loop’s existing APIs/ portal/ custom CSS and JS.
Client Onboarding: Collaborate with the onboarding specialists to understand the technical requirements and ensure smooth onboarding of the merchants.
Data migration: Own the migration infrastructure to help merchants migrate their subscriptions data from their previous platform to Loop ensuring no data loss and errors.
Technical Support: Provide technical support to clients during the onboarding process, addressing any issues or concerns promptly.
Documentation: Create and maintain documentation for common configurations, data migration process and popular troubleshooting for speed resolution.
Quality Assurance: Conduct thorough testing and quality assurance to ensure no escalations or issues reported after the merchant is onboarded.
Shopify Expertise: Leverage your knowledge of Shopify to better assist merchants in having the custom requirements implemented as per the expectation.

Ideal Profile

Minimum of 4-5 years of experience in tech operations or a related role.
Good communication skills
Proficiency in JavaScript, CSS, HTML and Python scripts
Experience in working with e-commerce platforms, particularly Shopify, is a significant advantage.
Strong problem-solving skills and attention to detail.
Good communication and interpersonal skills.
Ability to work collaboratively in a fast-paced and dynamic team environment.
Self-motivated and capable of working independently when required.

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Questions about this job

How do I apply for the Product Solution Engineer job at Loop Subscriptions?

Use the apply link on this page: you apply directly with Loop Subscriptions on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does Loop Subscriptions want for this Product Solution Engineer role?

The job description asks for JavaScript, CSS, HTML and Python. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at Loop Subscriptions?

Apply to the Loop Subscriptions roles that match your experience, and tailor your resume to each job description: for this role that means showing JavaScript, CSS, HTML. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this Product Solution Engineer job remote or onsite?

This is based in Gurugram, Haryana.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with Loop Subscriptions, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.