Associate Specialist, Customer Operations

Analog Devices
Gandhinagar, Gujarat, India

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X.

Associate Specialist, Customer Operations

Minimum Qualifications:

  • BE equivalent degree with 1-3 years of experience in supply chain analytics and production planning.
  • Ability to work effectively and independently in a fast-paced, agile environment with tight deadlines.
  • A flexible (who can work in different shifts), pragmatic, and collaborative team player with innate ability to engage with stakeholders at all levels in the organization
  • Hands on SQL / PLSQL / Tableau/POWER BI / Basic & Advanced Excel/SAP
  • Good communication skills.
  • Having exposure to the automotive supply chain would be beneficial.
  • Strong analytical skills are a must.

Key Responsibilities

  • Analyze customer demand, forecast, backlog, and order booking trends to identify risks and opportunities.
  • Support demand signal monitoring and investigate discrepancies between customer demand and system-generated orders.
  • Monitor system transactions and exceptions, including EDI/IDOC processing failures.
  • Investigate process gaps and work with stakeholders to drive corrective actions.
  • Support initiatives focused on improving customer experience, operational efficiency, and planning performance.
  • Participate in automation and continuous improvement projects.
  • Develop and maintain dashboards using Tableau and SQL-based reporting solutions.
  • Create weekly and monthly performance reports for business stakeholders and leadership teams.
  • Analyze large datasets and convert findings into actionable business insights.
  • Work closely with Customer Service, Planning, Supply Chain, IT, Sales, and Operations teams.
  • Coordinate with global stakeholders to drive issue resolution and process improvements.
  • Communicate findings, recommendations, and project updates to leadership and business teams.
  • Write SQL/PLSQL queries to extract, validate, and analyze data.
  • Leverage Excel and analytical tools to automate manual processes.
  • Support new analytics and automation initiatives using Python, Power BI, Tableau, and other digital tools.

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Experienced

Required Travel: No

Shift Type: 1st Shift/Days

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Questions about this job

How do I apply for the Associate Specialist, Customer Operations job at Analog Devices?

Use the apply link on this page: you apply directly with Analog Devices on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does Analog Devices want for this Associate Specialist, Customer Operations role?

The job description asks for BE equivalent degree, supply chain analytics, production planning, SQL, PLSQL, Tableau, POWER BI and Basic & Advanced Excel. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at Analog Devices?

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Is this Associate Specialist, Customer Operations job remote or onsite?

This is based in Gandhinagar, Gujarat.

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Applying is free: you apply directly with Analog Devices, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.

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