Site Reliability Engineer II

Job Description

Do you like collaborating across teams to solve complex problems?

Do you enjoy solving large scale distributed content delivery challenges?

Join our critical Platform and Reliability Engineering Team!

The Platform & Reliability Engineering team is responsible for defining, measuring, & optimizing the key performance indicators of delivery customers. Your expertise in software engineering and systems administration will be instrumental in building robust and resilient infrastructure.

Partner with the best

As a Site Reliability Engineer II, this role involves shaping product futures by ensuring system reliability, scalability, and performance. Collaboration with product teams starts early in development. Responsibilities include defining key performance indicators, improving monitoring and alerting processes, enhancing operational responses, and resolving complex performance challenges.

As a Site Reliability Engineer II, you will be responsible for:

• Working on Internet technologies to improve the performance, availability, and scalability of large distributed content delivery systems.
• Collaborating with cross-functional teams to define and establish measurable Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
• Providing technical expertise and feedback to ensure system designs and implementations align with reliability and performance requirements effectively.
• Monitoring platform availability and performance, analyzing data to resolve complex issues, and implementing solutions to prevent future occurrences.
• Creating and implementing automation solutions to enhance operational efficiency while minimizing repetitive tasks.
• Ensuring participation in architecture and design reviews to verify systems achieve exceptional scalability, performance, and resilience standards.
• Staying updated on the newest developments in cloud computing, DevOps, and SRE practices to ensure expertise and effectiveness.

Do What You Love

To be successful in this role you will:

• Have 2+ years of relevant experience and a Bachelor's degree in Computer Science, Engineering, or related field.
• Validate data integrity, analyze anomalies, and generate reports using Oracle SQL for comprehensive root cause identification.
• Demonstrate expertise in scripting languages like Python, Bash, or JavaScript without compromising quality or functionality.
• Work with monitoring and alerting tools such as Prometheus, Grafana, ADBMS, and Datadog for metrics, alerts, dashboards, and troubleshooting.
• Demonstrate expertise in Unix/Linux operating environments.
• Demonstrate commitment to continuous learning and achieving operational excellence through automation and efficiency enhancements.
• Adopt a customer-focused approach with a deep sense of responsibility and accountability, showcasing excellent interpersonal, written, and verbal communication abilities.

About Us

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our Focus Is Simple

Cloud and Edge: Running apps closer to users for instant performance.

Security: Neutralizing threats before they ever reach your data.

Content Delivery: Scaling the world's biggest moments without a glitch.

AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!