Program Manager - 4-7 Years

As an Program Manager, you will –

1. Program & Delivery Ownership :

• Own end-to-end delivery timelines for lender-facing product initiatives- Drive projects from requirements collection through product detailing, development, QA, and UAT

• Build and maintain project plans, milestones, and delivery trackers

• Identify risks, dependencies, and bottlenecks early and work with teams to resolve them

• Ensure commitments are clear and delivery expectations are met in a fast-moving startup environment

2. Client & Relationship Management :

• Serve as the primary delivery point of contact for US-based lender clients

• Run regular check-ins, status updates, and milestone reviews with clients

• Manage expectations, communicate changes clearly, and maintain strong client relationships

• Translate client needs into clear requirements and next steps for internal teams

3. Internal Stakeholder Coordination :

• Work closely with Product, Engineering, QA, and Business teams to keep work moving forward

• Facilitate requirement discussions, planning sessions, and UAT coordination

• Ensure everyone is aligned on priorities, timelines, and responsibilities

• Proactively follow up on action items and unblock teams as needed

4. Process & Startup Execution :

• Establish lightweight processes, documentation, and reporting suitable for a startup environment

• Maintain clear visibility into delivery status for leadership and stakeholders

• Continuously improve how programs are planned, tracked, and delivered as the company scales.

As an Program Manager, you must have -

• 3 to 5 years of experience in program management, project management, delivery management, or a similar role

• Experience managing end-to-end product or software delivery timelines

• Strong organizational and execution skills with the ability to manage multiple initiatives at once

• Excellent communication and stakeholder management skills

• Comfort working in ambiguity and changing priorities typical of a startup

• Ability to work effectively with both client-facing and internal teams

Good to Have :

• Experience working with US-based clients

• Exposure to fintech, lending, or financial services

• Familiarity with Agile or iterative delivery environments

• Experience using delivery tracking tools (e.g., Jira, Confluence, etc.)

What Success Looks Like :

• Delivery timelines are clear, realistic, and consistently met

• Lender clients feel informed, supported, and confident in execution

• Internal teams are aligned and able to move quickly

• Risks and delays are identified early and handled proactively

• Delivery processes scale smoothly as the startup grows