Deputy Manager, IT Systems Configuration & Programming

Job Description

• Configure, support, and enhance SAP PP processes including:
• Material Requirements Planning (MRP)
• Demand management
• Planned orders and production orders
• Master Production Scheduling
• Production versions
• Bills of Material (BOM)
• Work centres and resources
• Routings/master recipes
• Capacity planning
• Production order confirmation
• Goods issue and goods receipt integration
• Batch-managed manufacturing processes
• Support discrete and/or process manufacturing scenarios as applicable.
• Work with business teams to translate manufacturing requirements into appropriate SAP solutions.
• Support production planning integration with MM, EWM/WM, QM, PM, FI/CO, and other relevant modules.
• Analyze production planning issues and provide sustainable solutions with minimum customization.

Key Responsibilities – SAP QM

• Configure, support, and enhance SAP Quality Management processes including:
• Quality planning
• Inspection plans
• Master inspection characteristics
• Inspection types
• Inspection lots
• Results recording
• Usage decision
• Quality notifications
• Certificate-related processes
• Quality information records
• Sampling procedures and sampling schemes
• Dynamic modification rules, where applicable
• Support quality processes for:
• Incoming raw and packaging materials
• In-process manufacturing
• Finished products
• Stability or other quality scenarios, where applicable
• Support batch status management, stock posting decisions, quality releases, and restricted/rejected material processes.
• Ensure appropriate integration between SAP QM and PP, MM, EWM/WM, SD, and other modules.
• Work closely with QA/QC and CSV teams to ensure configured processes meet GxP and data integrity expectations.
• Support audit trail, electronic record, approval, and controlled transaction requirements where applicable.

Key Responsibilities – SAP PM

• Configure, support, and enhance SAP Plant Maintenance processes including:
• Technical objects
• Functional locations
• Equipment master
• Maintenance notifications
• Maintenance orders
• Preventive maintenance
• Maintenance plans
• Task lists
• Measuring points and counters
• Breakdown maintenance
• Corrective maintenance
• Preventive and predictive maintenance processes
• Support calibration and maintenance-related processes for GxP-relevant equipment where applicable.
• Support equipment history, maintenance documentation, spare parts consumption, and maintenance cost tracking.
• Work with Engineering, Maintenance, Manufacturing, QA, and Calibration teams to ensure appropriate system controls.
• Ensure maintenance processes integrate effectively with MM, FI/CO, PP, QM, procurement, inventory, and other relevant areas.

SAP Implementation & Application Support

• Participate in SAP S/4HANA implementation, rollout, upgrade, enhancement, and support projects.
• Perform hands-on SAP configuration and functional troubleshooting for assigned modules.
• Prepare and review:
• Business requirements
• Functional specifications
• Configuration documents
• Process flows
• Test scripts
• SOP-related system inputs
• Training materials
• Cutover plans
• Support documentation
• Conduct fit-to-standard/workshop discussions with business stakeholders.
• Analyze business requirements and recommend standard SAP solutions following clean-core principles wherever practical.
• Support RICEFW/WRICEF developments by preparing functional specifications and coordinating with technical teams.
• Work with ABAP, Fiori, Integration, Basis, Security/GRC, BTP, and other technical teams.
• Support interfaces between SAP and manufacturing, laboratory, maintenance, weighing, MES, LIMS, third-party, or other enterprise systems as applicable.
• Participate in data migration, master-data validation, cutover, hypercare, and stabilization activities.

Required Experience & Skills

• Minimum 8+ years of hands-on SAP experience in SAP PP, QM, PM, or a strong combination of these modules.
• Strong hands-on configuration and functional support experience in at least two areas, with working knowledge of the third.
• Experience working in a service company, consulting organization, captive IT organization, or product/manufacturing company.
• Good understanding of manufacturing and quality business processes.
• Experience with SAP ECC and/or SAP S/4HANA; S/4HANA implementation experience preferred.
• Experience participating in at least one implementation, rollout, upgrade, or major transformation project preferred.
• Ability to independently analyze incidents, requirements, and business-process issues.
• Experience preparing functional specifications and working with technical development teams.
• Good understanding of SAP Fiori applications relevant to PP, QM, and PM is preferred.
• Exposure to SAP Cloud ALM, Solution Manager, Jira, ServiceNow, or similar tools is advantageous.
• Pharmaceutical, life sciences, medical device, chemical, food, or other regulated-industry experience is strongly preferred.
• Exposure to GxP, CSV, 21 CFR Part 11, EU Annex 11, data integrity, and regulated-system controls is preferred.

Qualifications

• Any recognized bachelor’s or master’s degree; no specific educational specialization is mandatory.
• Relevant SAP PP, QM, PM, or S/4HANA certification is preferred but not mandatory.
• Additional certifications or training in pharmaceutical GxP, CSV, quality systems, project delivery, or IT service management will be an advantage.