Assistant Product Manager

Avnet
Bengaluru, Karnataka, India

Farnell

Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.

Role Assistant Product Manager

Business Function Product

Reports to Senior APM

Department Product Operations

Nature And Purpose

Supporting the Global Business Unit Leaders strategy in the execution of specific product technology plans. Completing product administration tasks and customer service within agreed service levels.

Accountabilities With Key Outcomes

1 Product Creation – Accountable for the creation of products as defined by Global Product Business Unit Leader

2 Manages the product range – manages the portfolio of products throughout their life cycle. Including; system maintenance, ensuring products are in the optimum saleable position, PDD co-ordination, product maintenance / housekeeping and ad-hoc analytics.

3 Customer Service - Accountable for responding to customer tickets and technical queries, including liaising with suppliers in multiple time-zones to resolve issues in a timely manner.

4 Inventory – manage parts throughout the product lifecycle including; NPI performance, EOL, SKU flagging, Non-Stocked range management.

5 Product Data Management – review online content of NPIs and legacy products and work with key stakeholders to make improvements to drive online sales.

6 Marketing co-ordination – work with the Strategic Sourcing Group (SSG) and suppliers to provide content for agreed marketing activities.

7 Quality – responsible for implementation process in line with the Quality Management System with exceptional levels of detail and accuracy in product content and presentation.

8 Knowledge, Skills and Experience: Please give details of the knowledge, education, formal qualifications, specialized training or experience required for the job. Indicate whether requirement is essential or desirable.

Essential

  • Exceptional focus on customer service, quality and attention to detail
  • Excellent communication skills
  • Comfortable speaking with multiple global stakeholders
  • Experience in managing multiple priorities and meeting deadlines/SLA commitments
  • Excel and IT skills
  • Ability to work autonomously & drive results
  • Strong quantitative and data management skills
  • Desirable
  • Experience of working in electronics components industry/and or distribution
  • Experience succeeding in a Global Matrix organization
  • Experience working in a customer service environment
  • Technical aptitude
  • Experience of working within a quality assured environment.

Job Impact/Influence Measures: Show data in approximate or in a range which job has impact on. Please state if the impact is direct or indirect. Think about financial elements e.g. budget, scale of role e.g. people management, network reach, sales impact etc.

  • Direct impact on Sales, margin and market share of business unit
  • Direct impact on supplier relationship through interaction and strong execution of product related matters
  • Indirect influence over Asset, Sales, Marketing & e-Commerce through support of product strategy

Decision-making Authority: Indicate what decisions the job is expected to make and what it is expected to recommend.

  • Limited. Decision making authority as directed by Business Unit leader, as a supporting role for this function

Shift Timings

UK shift - 1PM to 10 PM

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

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Questions about this job

How do I apply for the Assistant Product Manager job at Avnet?

Use the apply link on this page: you apply directly with Avnet on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does Avnet want for this Assistant Product Manager role?

The job description asks for Exceptional focus on customer service, quality and attention to detail, Excellent communication skills, Comfortable speaking with multiple global stakeholders, Experience in managing multiple priorities and meeting deadlines/SLA commitments, Excel and IT skills, Ability to work autonomously & drive results and Strong quantitative and data management skills. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at Avnet?

Apply to the Avnet roles that match your experience, and tailor your resume to each job description: for this role that means showing Exceptional focus on customer service, quality and attention to detail, Excellent communication skills, Comfortable speaking with multiple global stakeholders. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this Assistant Product Manager job remote or onsite?

This is based in Bengaluru, Karnataka.

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