Salesforce Developer

• Experience: Between 5 to 7 Years

What You'll Do:

• Develop, enhance, and support Salesforce applications using Apex, Lightning Web Components (LWC), Triggers, and Salesforce Flows.
• Analyse and resolve complex Salesforce production issues with minimal impact on business operations.
• Debug Apex, Flows, Triggers, Lightning Components, APIs, and integrations to identify root causes and implement fixes.
• Develop bug fixes, minor enhancements, and technical solutions to improve application stability and performance.
• Configure and customise Salesforce Service Cloud capabilities.
• Support Case Management, Omni-Channel, Knowledge, Email-to-Case, and Service Console functionalities.
• Develop and maintain REST/SOAP API integrations with external applications.
• Troubleshoot integration failures and coordinate with middleware and external system teams.
• Perform data mapping, API validation, and integration testing.
• Write and optimise SOQL/SOSL queries.
• Perform code reviews and ensure adherence to Salesforce development best practices.
• Participate in CI/CD, release management, and deployment activities.
• Manage source code using Git.
• Work with deployment tools such as Copado, Gearset, Azure DevOps, or Salesforce DevOps Center.
• Validate deployments across sandbox and production environments.
• Investigate high-priority incidents, perform root cause analysis, and recommend preventive measures.
• Support application performance optimisation and technical debt remediation.

Expertise You'll Bring:

• 5 years of hands-on Salesforce development and support experience.
• Strong development experience with Apex, Triggers, and Lightning Web Components (LWC).
• Hands-on knowledge of Salesforce Flows and declarative automation.
• Good understanding of Salesforce Service Cloud configuration and customisation.
• Experience with Case Management, Omni-Channel, Knowledge, Email-to-Case, and Service Console.
• Strong knowledge of SOQL/SOSL.
• Experience developing and troubleshooting REST/SOAP API integrations.
• Understanding of the Salesforce security model, including Profiles, Permission Sets, Sharing Rules, and access controls.
• Experience with Git-based source control.
• Exposure to CI/CD and Salesforce deployment tools such as Copado, Gearset, Azure DevOps, or Salesforce DevOps Center.
• Strong debugging, troubleshooting, incident management, and root cause analysis skills.
• Experience with MuleSoft or Azure Integration Services would be an advantage.
• Familiarity with Agentforce and Salesforce AI capabilities would be beneficial.
• Exposure to monitoring tools and log analysis is preferred.
• Experience working in regulated environments such as GxP/CSV would be advantageous.