Web Developer

Location: Mumbai | Work Mode: Full-time, Work From Office | Joining: Immediate Joiners Only

Working Days Monday to Saturday

Role Type: IT + Web Development + Digital Operations Generalist

About the Role

We are looking for a hands-on IT & Web Generalist / Developer who can become the go-to person for our website, basic development, digital infrastructure and day-to-day IT requirements.

This is a generalist role, not one that requires deep expertise in a single technology. We are looking for someone who understands a little bit of everything and is comfortable figuring things out, troubleshooting issues and working across teams.

You should be comfortable managing everything from website updates and backend/frontend fixes to domains, hosting, email accounts, access permissions, ad platforms and basic SEO support.

The person in this role should be able to solve common issues independently or quickly figure out the right way to solve them.

1) Website Management & Development

• Manage and maintain the company website day-to-day
• Handle basic frontend and backend development requirements
• Make website changes, edits, content/product uploads and landing-page updates
• Troubleshoot website errors, broken pages, forms, links and functional issues
• Coordinate with external developers/agencies for complex requirements
• Manage basic integrations, plugins, apps, scripts and tracking requirements
• Support website speed, usability and mobile responsiveness improvements

2) Shopify Management

• Manage basic day-to-day Shopify requirements
• Add/edit products, collections, pages and website elements
• Manage Shopify apps and basic configurations
• Troubleshoot common Shopify issues and coordinate complex development
• Support website merchandising and backend hygiene

3) Domains, Hosting & Digital Infrastructure

• Manage domains, renewals, DNS records and basic configurations
• Coordinate hosting, SSL and server-related requirements
• Maintain records of domains, hosting accounts and credentials
• Coordinate with vendors/service providers on technical issues

4) Account Creation & Access Management

• Create and manage official email IDs and Google Workspace/Gmail accounts
• Manage access to Meta Business Manager/Ad Accounts, Google Ads, Analytics and Search Console
• Manage Shopify, social, CRM, marketing and other business-platform access
• Create users, grant/remove permissions and maintain appropriate access levels
• Maintain a master access list and ensure critical accounts are not dependent on individuals
• Troubleshoot login, permissions and authentication issues

5) Basic SEO Support

• Support basic on-page SEO, including meta titles, descriptions and URL structures
• Handle basic redirects, sitemap and robots.txt requirements
• Monitor Search Console and identify basic indexing issues
• SSI | IT & Web Generalist / Developer Page 2
• Fix broken links and implement technical recommendations from the SEO team/agency
• Coordinate with the SEO agency on technical requirements

6) Marketing Technology Support

• Support Meta Pixel / Conversions API basics
• Support Google Analytics and Google Tag Manager requirements
• Assist with Google Ads and Meta configurations
• Support conversion tracking and UTM implementation
• Handle campaign-specific website changes and troubleshoot tracking issues

7) General IT Support

• Laptop/system setup and basic software troubleshooting
• Email configuration and account support
• Wi-Fi/network, printer and peripheral troubleshooting
• File sharing and access permissions
• Basic cybersecurity, backup and account-recovery support
• Coordinate with external IT vendors where required

8) Documentation & Process

• Maintain organised documentation for domains, hosting, website/admin access, email accounts, marketing platforms and software subscriptions
• Track renewals, permissions and vendor/agency contacts
• Ensure critical information is documented and not dependent on individual employees

What We're Looking For

• 1–4 years of experience in web development, IT support, technical operations or a similar generalist role
• Basic understanding of HTML, CSS and JavaScript
• Experience managing websites and basic backend/frontend requirements
• Working knowledge of Shopify or another CMS/e-commerce platform
• Understanding of domains, DNS, hosting and SSL
• Familiarity with Google Workspace
• Basic understanding of Meta Business Manager, Google Ads and Google Search Console
• Comfortable troubleshooting technical issues independently
• Strong problem-solving mindset and willingness to learn quickly
• Ability to work with marketing, design, agencies and non-technical teams

Good to Have

• Shopify and/or WordPress experience
• Google Tag Manager / Google Analytics knowledge
• Basic APIs and integrations knowledge
• CRM or marketing technology experience
• Basic SQL/database knowledge
• Git/GitHub familiarity
• Basic cybersecurity awareness
• Startup or fast-moving environment experience

The Kind of Person We’re Looking For

This role is not about being the best developer in the room. It is about being the person who can look at a problem, understand it, try to solve it, and know when to bring in the right specialist.

Curious. Hands-on. Resourceful. Fast at learning. If you have worked across websites, IT, digital tools and marketing technology and are comfortable wearing multiple hats, this could be a strong fit.

How to Apply: Share your CV along with a brief note on your current role, notice period and relevant experience across IT, website management and web development.