Senior Techno-Functional Consultant
ERP & Digital Transformation
Experience: 10–15 years
Reporting to: Managing Director / CEO
Key responsibilities
- Lead ERP selection, implementation and successful rollout.
- Understand business processes across Sales, Purchase, Inventory, Finance, HR and Operations.
- Study existing business workflows and recommend process improvements.
- Prepare functional requirements, process flows and technical specifications.
- Translate business requirements into ERP configurations and development requirements.
- Coordinate and manage software developers and external ERP consultants.
- Manage project timelines, milestones and implementation deliverables.
- Oversee system testing, user acceptance testing and deployment.
- Manage integrations between ERP and other business applications.
- Ensure proper documentation, user training and change management.
- Coordinate IT security, data backup and access-control requirements with technical teams.
- Prepare periodic project progress reports for management.Required experience and skills
- 10–15 years of experience in ERP implementation and business systems.
- Strong techno-functional ERP knowledge.
- Experience implementing ERP across multiple business functions.
- Understanding of Finance, Sales, Purchase, Inventory and Operations.
- Knowledge of databases, APIs, integrations and software development processes.
- Experience managing developers and implementation partners.
- Strong analytical, problem-solving and project management skills.
- Excellent communication and stakeholder management.One important hiring consideration
Don't just look for someone with a Techno-Functional Consultant designation.
Look for someone who has:
- Personally handled ERP implementation from requirement gathering to go-live.
- Worked with both business users and software developers.
- Managed multiple departments and business workflows.
- Managed ERP customisation and integrations.
- Taken ownership of project delivery rather than just providing consultancy.