Manager — Business Growth & Tender Management

About the Role

We are looking for a highly organised, business-oriented professional to serve as a direct extension of the Founders and Sales Leadership team. This role combines strategic pre-sales support, business operations, cross-functional coordination, and end-to-end government and institutional tender management — making it a uniquely broad role suited for someone with strong execution orientation, commercial instincts, and experience navigating e-procurement ecosystems.

Key Responsibilities

• Pre-Sales & Business Development Support
• Support Founders and Sales Leaders throughout the full sales lifecycle
• Coordinate customer presentations, technical proposals, RFP/RFQ responses, concept notes, and solution documents
• Work with Engineering, Product, and Delivery teams to gather technical inputs for proposals
• Maintain proposal repositories and sales collateral
• Coordinate customer demonstrations, PoCs, and strategic meetings
• Conduct market, customer, and competitor research
• Track strategic opportunities and follow-ups until closure
• Tender Management & e-Procurement
• Identify, track, and evaluate relevant government and institutional tenders across e-procurement portals — GeM, CPP Procurement Portal, MSTC, state portals (e-Tender WB, APTS, KTPP, eProcure, etc.)
• Manage end-to-end tender lifecycle: sourcing → eligibility analysis → document preparation → submission → follow-up → bid opening → post-tender correspondence
• Read and interpret tender documents including scope of work, technical specifications, EMD/SD requirements, eligibility criteria, and commercial terms
• Coordinate with Finance for EMD / Bank Guarantee / SD arrangements and ensure timely submission
• Prepare and compile all required documents for tender submission — technical bid, price bid, company credentials, certifications, and compliance statements
• Maintain and update tender tracking registers (ongoing, submitted, awarded, lost) with status and follow-up actions
• Monitor e-procurement portal portals and client websites for relevant tender notices — IoT, CAAQMS, environmental monitoring, smart infrastructure, IIoT sectors
• Liaise with government departments, PSUs, and institutional clients for tender clarifications, corrigendum updates, and bid openings
• Maintain login credentials, DSC (Digital Signature Certificate) renewals, portal registrations, and vendor empanelments
• Coordinate with technical and legal teams to ensure all responses to pre-qualification questionnaires and technical queries are accurate and submitted on time
• Analyse lost tenders for lessons learned and support improvement of future bid strategies
• Maintain a repository of standard tender documents, pre-qualified certifications, and company credentials ready for rapid deployment
• Customer & Sales Operations
• Coordinate customer communications, documentation, and project discussions
• Support contract review by highlighting commercial, technical, and operational aspects
• Maintain CRM, opportunity trackers, and sales dashboards
• Coordinate seamless handover from Sales to Delivery
• Cross-Functional Program Management
• Drive execution across strategic initiatives
• Track deliverables, dependencies, and timelines
• Identify bottlenecks and escalate proactively
• Continuously improve internal coordination processesRequirements
• Good hands-on experience working with Government clients
• Hands-on experience in bidding and government bidding portal/site management
• Experience in preparing deal collateral
• Notice Period: Immediate or shorter notice period preferred
• Language Skills: Bengali fluency is essential; must be fluent in English with strong vocal command for presentationsPreferred Qualifications
• B.E. / B.Tech with MBA — Mandatory