Senior Manager – IT & Digital Transformation

• Location: Kanjurmarg West, Mumbai
• Industry: Food and Beverage Services
• Timing: 10:00am to 7:00pm
• Experience: 10 – 15 years
• Working days: 5 Days
• Employment Type: Full-Time

About

Our Client is a fast-growing global F&B group building and scaling distinctive restaurant brands across markets and cultures. We are looking for a dynamic & commercially sharp technology-led business transformer to drive efficiency, automation and scalability across our brands and operations.

The Role

• Lead the technology and digital-transformation roadmap across restaurants, central functions and markets.
• Identify and automate high-impact business processes across Operations, Procurement, Inventory, Finance, HR and Supply Chain.
• Drive integration and optimisation of POS, ERP, CRM/loyalty, ordering/delivery, inventory, workforce and enterprise systems.
• Use AI, automation, analytics and BI to improve productivity, decision-making and cost efficiency.
• Build actionable real-time dashboards and management information systems.
• Lead technology deployment for new outlets, brands and international markets.
• Manage technology partners, integrations, infrastructure, cybersecurity and business continuity.
• Drive user adoption and measurable ROI from technology investments.

Ideal Profile

10 – 15 years' experience in technology/digital transformation within multi-outlet F&B, hospitality or multi-store retail.

• Proven track record of personally delivering automation, systems integration and process transformation across a distributed business.
• Strong understanding of POS, ERP, business applications, data/BI and digital platforms.
• Commercial and hands-on — able to translate business problems into simple, scalable technology solutions.
• Exposure to international and multi-country operations strongly preferred.

Success Measures

Productivity improvement

• Cost savings
• Process automation
• System adoption
• Data visibility
• Reduced manual intervention
• Technology ROI
• Successful new-market deployment

The mandate: Use technology, data and automation to make simpler, faster, smarter and more scalable as the Group grows globally.

To Apply: -

Skills: pos,erp,crm,bi,ai,automation,analytics,data platforms,system integration,cybersecurity