Senior Software Engineer II - ServiceNow Vulnerability Response [T500-30557]

About Us:

Marriott International Inc., headquartered in Bethesda, Maryland, USA, was founded in May 1927 by J. Willard Marriott and Alice S. Marriott with a modest nine-seat A&W root beer stand. Guided by the family's leadership and core principles, Marriott International today has grown into a global hospitality giant, operating approximately 9,000 properties and over 30 leading brands in more than 140 countries and territories.

From such humble beginnings to becoming the world’s largest hotel company, Marriott International has never stopped searching for inventive ways to serve its customers, provide opportunities for its associates, and grow their business. At Marriott Tech Accelerator center (MTA), Hyderabad, India, Marriott is exploring the world we live in and all its possibilities. At Marriott Tech Accelerator, we are a team of passionate engineering minds dedicated to creating and building cutting-edge solutions that streamline operations and elevate guest experiences.

“Marriott Tech Accelerator is an ANSR entity incorporated exclusively for providing services to Marriott International.”

Role: Senior Software Engineer II - ServiceNow Vulnerability Response

Position Summary:

We are seeking a highly skilled Senior Software Engineer II – ServiceNow Vulnerability Response to join our engineering team. This role is responsible for designing, developing, implementing, and supporting solutions within the ServiceNow Security Operations (SecOps) platform, with a primary focus on the Vulnerability Response application.

The ideal candidate will have deep expertise in ServiceNow development, vulnerability management processes, integrations with enterprise security tools, and workflow automation. This position partners closely with Cybersecurity, Infrastructure, DevOps, and Application teams to streamline vulnerability remediation and improve organizational security posture.

Key Responsibilities:

• Design, develop, configure, and maintain ServiceNow Vulnerability Response solutions.
• Implement scalable workflows and automation to support the enterprise vulnerability management lifecycle.
• Integrate ServiceNow with vulnerability scanners and security platforms such as Tenable, Qualys, Rapid7, Microsoft Defender, and other security tools using REST APIs, IntegrationHub, MID Servers, and web services.
• Develop custom applications, Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer workflows, and Catalog Items.
• Configure and maintain ServiceNow Security Operations modules, including Vulnerability Response.
• Collaborate with Cybersecurity teams to prioritize vulnerabilities using risk-based methodologies.
• Support CMDB data quality and ensure accurate Configuration Item (CI) mapping for vulnerability records.
• Build dashboards, reports, and performance analytics to monitor remediation metrics and SLA compliance.
• Troubleshoot platform issues, optimize system performance, and implement best practices.
• Participate in architecture reviews and provide technical leadership on ServiceNow platform enhancements.
• Mentor junior engineers and perform code reviews to ensure quality, maintainability, and adherence to development standards.
• Participate in Agile ceremonies, sprint planning, backlog refinement, and release management activities.
• Maintain technical documentation, system designs, and operational procedures.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical discipline (or equivalent experience).
• 7+ years of software engineering or ServiceNow development experience.
• 4+ years of hands-on experience developing within the ServiceNow platform.
• 3+ years of experience implementing and supporting ServiceNow Vulnerability Response or Security Operations applications.
• Strong proficiency in JavaScript, ServiceNow APIs, Script Includes, Business Rules, Client Scripts, UI Actions, and Flow Designer.
• Experience integrating ServiceNow with enterprise vulnerability management tools.
• Solid understanding of REST/SOAP APIs, JSON, XML, and web service integrations.
• Experience working with CMDB, Discovery, and Configuration Management.
• Strong understanding of vulnerability management frameworks and remediation workflows.
• Familiarity with large language models (LLMs) and their practical application in software engineering.
• Experience using AI to automate repetitive engineering tasks and improve software delivery.
• Experience with Agile software development methodologies.
• Excellent analytical, troubleshooting, and communication skills.

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist – Vulnerability Response
• ITIL Foundation Certification
• Security certifications such as Security+, CISSP, or GIAC certifications
• Experience with cloud platforms including AWS, Azure, or Google Cloud
• Familiarity with DevSecOps, CI/CD pipelines, Git, and automation frameworks
• Experience with Performance Analytics and ServiceNow IntegrationHub

Technical Skills:

• ServiceNow Platform Development
• ServiceNow Security Operations (SecOps)
• Vulnerability Response
• JavaScript
• REST/SOAP APIs
• Flow Designer
• IntegrationHub
• CMDB & Discovery
• Performance Analytics
• MID Server
• SQL
• Git
• Agile/Scrum
• ITIL
• Cybersecurity and Vulnerability Management

Preferred Competencies:

• Strong leadership and mentoring abilities
• Excellent problem-solving and analytical skills
• Ability to communicate effectively with technical and business stakeholders
• Strong organizational and project management skills
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to delivering secure, scalable, and high-quality software solutions

Education and Certifications:

• Graduate degree in Computer Science or Engineering

Work location: Hyderabad, India.

Work mode: Hybrid

Marriott’s core values:

At Marriott, our core value make us who we are. We believe that success is never final. As we change and grow, the beliefs that are most important to us stay the same—putting people first, pursuing excellence, embracing change, acting with integrity, and serving our world. Being part of Marriott Tech Accelerator means being part of a proud history and a thriving culture.