AI & Business Automation Specialist

About Vision Graphics

• We are a U.S.-based, multi-location company producing large-format printing, signage, vehicle wraps and branded environments.
• We also support national installation, kitting and shipping programs.

About the role

• Join our IT team and work closely with sales, marketing and operations to turn business needs into practical AI tools and automated workflows.
• Reduce manual work, improve accuracy and help teams respond faster to customers.
• We may hire more than one person with complementary strengths.

What you will do

• Use AI for customer research, tailored sales presentations, campaign content and website improvements.
• Build workflows for inquiry intake, document extraction, estimating support, CRM updates and follow-ups.
• Create simple dashboards and internal tools to improve reporting and sales-to-production handoffs.
• Work with developers to connect systems and test accuracy.
• Document processes, train users and measure time saved.
• Protect company data with appropriate human review, error handling and reliable data storage. Required skills and background
• Relevant experience: 2-5 years in business automation, CRM/business systems, software implementation or technical operations, with working projects you can demonstrate.
• Applied AI: Use ChatGPT, Claude, Copilot or similar tools to create reusable prompts, extract information from PDFs and emails, produce structured outputs and verify accuracy against source documents.
• Workflow automation: Build multi-step workflows in at least one of Power Automate, n8n, Make or Zapier, including triggers, conditions, approvals, scheduled actions and error handling.
• Integrations and coding: Working knowledge of REST APIs, JSON, webhooks and API authentication; basic Python or JavaScript to adapt integrations and troubleshoot failures.
• Data skills: Strong Excel or Google Sheets skills, including lookups, pivot tables, data cleanup, duplicate detection and matching records between systems.
• Business delivery: Understand lead-to-quote, customer follow-up and order-handoff processes; translate needs into workflows, test end to end and document clear user instructions.
• Communication and ownership: Clear written and spoken English, independent problem-solving, user training and careful handling of customer data, access permissions and confidential information.

Preferred tools and skills - useful, not all required

• AI and development tools: Familiarity with OpenAI (ChatGPT), Claude, Grok Bot, Perplexity Computer and Cursor Cloud.
• Business tools: Experience with Zoho CRM/Zoho One, Microsoft 365 (Outlook, Teams, SharePoint), Apollo, Domo or Power BI.
• Technical knowledge: Basic HTML/CSS and SQL; familiarity with React, Node.js or PostgreSQL for working with our developers.
• Industry background: Experience in printing, signage, manufacturing, estimating or order processing. Willingness to learn our industry is essential.

How to apply

• Share your resume.
• Include two examples of AI or automation projects, explaining what you built and the result.
• Include your availability and expected compensation.