Client Delivery and Account Manager (Agile/Scrum)

Beyond Border Consultants

Surat, Gujarat, India

About The Opportunity

A forward-thinking consulting firm operating at the intersection of global delivery excellence and agile transformation, we empower enterprises to scale innovation through client-centric delivery frameworks. Specializing in Agile/Scrum adoption, product ownership, and cross-border team alignment, we help Fortune 500 and high-growth startups ship value faster—without compromising quality, compliance, or team morale.

Role & Responsibilities

Own end-to-end client delivery cycles—from intake to UAT—ensuring on-time, on-budget, and high-value outcomes aligned to Scrum/Agile tenets.
Act as primary client liaison, managing expectations, resolving escalations, and translating business needs into sprint-ready backlogs with Product Owners.
Coach and unblock Agile teams (Scrum Masters, Developers, QA) by removing impediments, refining ceremonies, and enforcing Definition of Done.
Track and report delivery KPIs (Velocity, Cycle Time, Release Burndown) to stakeholders using Jira, Confluence, and Power BI dashboards.
Coordinate with global Delivery Leads to align sprints across time zones, ensuring seamless handoffs and continuous value flow.
Facilitate retrospectives, adapt process improvements, and scale agile practices through coaching and tooling enhancements.

Skills & Qualifications

Must-Have
Scrum Master Certification (CSM/PSM)
Jira
Confluence
Agile ceremonies facilitation
Sprint planning & backlog grooming
Stakeholder management
Client delivery lifecycle
Velocity & burndown tracking
Preferred
AWS/Azure familiarity
SAFe or LeSS knowledge
Remote team coordination

Benefits & Culture Highlights

Work with Fortune 500 clients across 12+ countries—no two projects are the same.
Flat org structure with direct access to leadership and autonomy to innovate.
Quarterly upskilling stipends + certifications sponsorship for agile & product excellence.

Skills: velocity,ceremonies,global delivery,confluence,scrum,stakeholder management,access,jira,aws,agile,client delivery

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Questions about this job

How do I apply for the Client Delivery and Account Manager (Agile/Scrum) job at Beyond Border Consultants?

Use the apply link on this page: you apply directly with Beyond Border Consultants on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does Beyond Border Consultants want for this Client Delivery and Account Manager (Agile/Scrum) role?

The job description asks for Scrum Master Certification (CSM/PSM), Jira, Confluence, Agile ceremonies facilitation, Sprint planning & backlog grooming, Stakeholder management, Client delivery lifecycle and Velocity & burndown tracking. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at Beyond Border Consultants?

Apply to the Beyond Border Consultants roles that match your experience, and tailor your resume to each job description: for this role that means showing Scrum Master Certification (CSM/PSM), Jira, Confluence. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this Client Delivery and Account Manager (Agile/Scrum) job remote or onsite?

This is based in Surat, Gujarat.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with Beyond Border Consultants, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.