Financial Crime Compliance - Project Manager

Job Title: Financial Crime Compliance - Project Manager

Location: Mumbai, India

Perm/Contract/ Full-time/Part-time: Contract

On-site/Hybrid/Remote: Hybrid

Who We Are

Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.

Our Outsourcing service delivers recruitment for some of the world’s top employers, and we are currently recruiting on behalf of one of our clients, which is a leading global professional services firm delivering expertise across insurance broking, risk management, reinsurance, capital solutions, people and investments, and management consulting. The firm is committed to advancing client success by integrating diverse perspectives and specialized capabilities. Through a disciplined approach and a focus on innovation, it enables organizations to navigate complexity, manage risk, and achieve sustainable growth with confidence.

The Role

Our client is seeking a Financial Crime Compliance - Project Manager in the Insurance division.

This role offers an exciting opportunity to join a global team, providing top-tier service to existing and prospective clients while expanding the business on a product and global level.

Job Description:

The Project Manager will lead the delivery of the CDD workflow solution, ensuring that scope, plan, governance, risks, dependencies, decisions, and outcomes are actively managed. The role requires strong communication and executive presence to connect delivery teams in Mumbai with senior stakeholders based in Europe and in India across multiple functions.

Key Responsibilities:

• Own the integrated delivery plan across business analysis, compliance, product, technology, testing, implementation, and operational readiness.
• Establish delivery governance, cadence, reporting, RAID management, decision logs, escalation routes, and clear accountability across workstreams.
• Coordinate with senior Europe-based stakeholders across Compliance, Risk, Operations, Technology, Legal, Product, and other relevant functions.
• Facilitate steering committees, programme updates, working groups, decision forums, and cross-functional alignment meetings.
• Translate complex delivery issues into concise, outcome-focused updates for senior stakeholders, with clear decisions and actions required.
• Manage scope, milestones, dependencies, risks, assumptions, issues, change control, resourcing, and delivery quality.
• Ensure business and technology teams remain aligned on CDD/KYC, screening, workflow, data, controls, testing, and implementation priorities.
• Drive timely resolution of blockers and dependencies, escalating early when delivery, regulatory, operational, or stakeholder risks emerge.
• Coordinate readiness for testing, business validation, training, implementation, transition to operations, and post-go-live stabilisation.
• Ensure project documentation and reporting provide an accurate, auditable view of progress and delivery health.

Required Experience and Capabilities:

• Proven experience managing complex, multi-workstream change or technology delivery engagements in financial services, compliance, risk, operations, or customer onboarding.
• Experience delivering Financial Crime, AML, CDD/KYC, screening, case management, or regulatory technology initiatives is strongly preferred.
• Strong communication, facilitation, influencing, and stakeholder-management skills, including communication with senior EU-based stakeholders across multiple functions.
• Ability to operate confidently across different cultures, time zones, levels of seniority, and business and technology disciplines.
• Experience with project governance, integrated planning, RAID management, status reporting, steering committees, dependency management, and change control.
• Ability to create structure in ambiguous environments, maintain delivery momentum, and hold teams and stakeholders accountable for commitments.
• Strong written communication skills, with the ability to produce concise executive updates, decision papers, meeting outputs, and escalation summaries.
• Formal project or programme management qualification is desirable; relevant delivery experience is essential i.e. PMP, Certification in Program management etc.

This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organisations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Client promotes collaboration and aims to provide a supportive and inclusive environment where all individuals can maximize their full potential.

As we are continuously hiring for all our clients in the region, we will retain your CV in our database for any other positions that may fit your profile. Therefore, please let us know if you are not agreeable to that.