Principal Business System Analyst

Job Description

Job Summary:

The Senior Business Analyst supports the full lifecycle of PRM digital and edge applications, from business process analysis and requirements definition through development, testing, implementation, production support, and continuous improvement. The role works closely with business users, application developers, IT teams, and functional owners to deliver reliable solutions that complement Oracle and improve supply chain execution across PRM Asia Pacific sites.

In This Role, Your Responsibilities Will Be:

Application Portfolio:

Item Lifecycle Application for item request, approval, Oracle item creation, and post-creation activation activities.

Hold Management Application for sales order hold visibility, ownership, follow-up, and resolution.

PRM Nexus for supply chain visibility, material shortage analysis, order risk, planning, and execution intelligence.

PRM Supplier Connect for purchase order collaboration, acknowledgment, promise-date updates, advance shipment information, labels, and supplier communication.

Other PRM edge applications, reports, integrations, and automation solutions assigned to the role.

Business Analysis and Process Design:

Work with functional owners and users to understand current processes, pain points, business controls, and improvement opportunities.

Translate business needs into clear requirements, user stories, process flows, business rules, data requirements, acceptance criteria, and measurable outcomes.

Assess enhancement requests, document the business justification, confirm priority and scope, and maintain a transparent product backlog.

Ensure solutions align with standard PRM processes while identifying valid site-specific requirements and exceptions.

Development Support and Solution Delivery:

Work with developers to convert approved requirements into practical application designs, workflows, screen behavior, reports, interfaces, and notifications.

Review functional designs, data mappings, prototypes, and completed features to confirm that the solution meets the approved requirement.

Use SQL and available reporting tools to analyze source data, validate application logic, investigate defects, and support reconciliation with Oracle.

Support configuration, low-code automation, reporting, and minor application changes when appropriate and within approved technical and security standards.

Coordinate dependencies involving Oracle EBS, Oracle ASCP, SQL Server, APIs, data pipelines, authentication, and other enterprise services.

Testing and Implementation:

Prepare test scenarios, test cases, test data, and expected results covering functional, integration, role-based access, data validation, regression, and negative testing.

Perform system and end-to-end testing, coordinate user acceptance testing, record evidence, manage defects, and confirm closure before release.

Prepare implementation and cutover plans, coordinate release readiness, support deployment, and provide hypercare after go-live.

Develop user guides, process documentation, release notes, and training materials, and conduct training for business users and support teams.

Production Support and Maintenance:

Monitor application usage, data quality, interfaces, scheduled jobs, and recurring issues across the assigned application portfolio.

Triage production incidents, reproduce issues, assess business impact, coordinate root-cause analysis, and work with developers and IT teams through resolution.

Maintain application documentation, configuration records, known-issue logs, access requirements, support procedures, and enhancement history.

Plan and validate application maintenance, patches, dependency updates, performance improvements, security remediation, and technical-debt reduction.

Track support trends and application performance and recommend changes that improve reliability, usability, control, and business value.

Project Delivery and Stakeholder Management:

Manage assigned initiatives through agreed scope, milestones, risks, issues, decisions, and status reporting.

Coordinate with PRM Asia Pacific business teams, site IT, enterprise IT, Architecture, Security, and external partners when required.

Provide clear and timely updates to management and escalate decisions or risks that could affect delivery or business continuity.

Support continuous improvement and reuse of common processes, controls, data definitions, and application components across PRM sites.

Who You Are:

You take ownership from requirement through stable operation. You can move comfortably between business process discussions, data analysis, testing, and technical problem solving. You organize complex work, communicate clearly with different audiences, challenge unclear requirements, and follow issues through to closure. You learn new applications quickly and work effectively with limited direction while keeping stakeholders informed.

For This Role, You Will Need:

Bachelor's degree or equivalent in Engineering, Information Technology, Computer Science, Business Systems, or a related field.

At least five years of experience as a Business Analyst, Systems Analyst, Functional Analyst, or similar role supporting enterprise applications in a manufacturing or supply chain environment.

Hands-on experience with Oracle EBS supply chain processes and a good understanding of the order-to-build lifecycle.

Practical SQL skills, including joins, filters, aggregations, data validation, reconciliation, and defect investigation.

Experience across the software development lifecycle, including requirements, functional design, testing, implementation, release support, and production maintenance.

Ability to prepare structured requirements, process maps, test cases, defect records, user documentation, training materials, and project status reports.

Strong analytical, problem-solving, planning, communication, facilitation, and stakeholder-management skills.

Ability to work across business and technical teams in different sites and time zones.

Preferred Qualifications That Set You Apart:

Experience with Oracle ASCP, purchasing, order management, inventory, work in process, bills of material, or supplier collaboration processes.

Experience supporting custom or edge applications that integrate with Oracle or other enterprise platforms.

Familiarity with SQL Server, REST APIs, data integration, ETL, application logs, and role-based access control.

Working knowledge of C# and .NET, Blazor or Razor Pages, React or TypeScript, Python, Power Platform, or similar technologies.

Experience with Agile delivery, backlog management, source control, release management, and AI-assisted development tools.

Experience with value-stream mapping, process improvement, application support metrics, and root-cause analysis.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave