Head of Ecommerce
Company Description Beauty Garage Ltd is a professional haircare brand built on innovation, reliability, quality, trust, and technical expertise. The company focuses on creating cutting-edge hair products and services designed specifically for hairdressers and salon professionals. Through its k9 series, digital influencers, global education, and salon support programs, Beauty Garage delivers the latest hair trends and practical, salon-ready solutions. The brand is dedicated to repairing and restyling hair after damaging treatments, offering responsive support, expert education, and accessible inspiration. An absolute passion for hair and for empowering hairdressers is at the core of everything Beauty Garage does.
Role Description The Head of Ecommerce at Beauty Garage Ltd will lead the end-to-end ecommerce strategy, operations, and performance across digital channels. This full-time, on-site role based in India involves overseeing online sales plans, managing ecommerce platforms and marketplaces, and optimizing user experience and conversion rates. The role includes monitoring web analytics, coordinating digital campaigns with marketing and sales teams, and ensuring accurate product listings, pricing, and inventory visibility. The Head of Ecommerce will manage cross-functional projects, collaborate with logistics and customer service teams to improve order fulfillment and customer satisfaction, and regularly report on performance metrics and growth opportunities. This position also requires staying current with ecommerce best practices and trends in the beauty and professional haircare industry.
Qualifications
- Strong expertise in E-Commerce operations and strategy, including managing online platforms and marketplaces.
- Proficient Analytical Skills and Web Analytics capabilities to interpret data and drive performance improvements.
- Demonstrated experience in Sales growth through digital channels and revenue optimization.
- Proven Project Management skills for leading cross-functional ecommerce initiatives from planning to execution.
- Experience in beauty, haircare, or FMCG industries is highly beneficial.
- Ability to lead and develop teams, collaborate across departments, and communicate clearly with stakeholders.
- Strong understanding of digital marketing, UX principles, and customer journey optimization.
- Bachelor’s or master’s degree in Business, Marketing, E-Commerce, or a related field, or equivalent practical experience.