Associate Product Manager
Shaadi.com
Mumbai, Maharashtra, India
The VIP Personalised team at Shaadi.com provides premium matchmaking services through dedicated Relationship Managers (RMs). We are building AI-powered systems 🤖 that augment RM workflows — helping them identify better matches faster 💡, detect member dissatisfaction early ⚠️, and improve overall service efficiency.
The Associate Product Manager (APM) will help design and launch AI-driven tools that improve RM productivity 📈 and customer experience ❤️ at scale.
📝Key Responsibilities:
- Identify opportunities to apply AI across the VIP member journey
- Translate RM workflows into scalable AI-powered product features
- Define product requirements for AI-enabled capabilities
- Build tools that assist RMs with Member insights 📊 Matchmaking signals 💘 Engagement risk detection ⚠️ Conversation summaries 📝Next-best actions
- Define metrics to evaluate AI features
- Run experiments and iterate based on usage and outcomes
- Drive adoption of AI tools within RM workflows
📝Required Qualifications:
- 1–3 years of experience in Product Management, Product Analytics, or Technical Product roles
- Strong analytical thinking 🧩 and structured problem-solving & experience working with data-driven products 📊
- Ability to work cross-functionally with engineering, analytics, and operations teams
- Experience working on AI or ML-enabled products & Familiarity with LLM-based applications
- Experience in consumer platforms, marketplaces, or CX products
💎 Why VIP Shaadi.com
- Work on a premium, high-impact product with serious, high-intent users 🎯
- Build at the intersection of human judgment 🤝 × technology ⚙️ × scale 📐
- High ownership, steep learning curve, and visibility with senior leadership 👀
- Be part of India’s most trusted matchmaking ecosystem 🇮🇳.✨
If you’re a builder who values clarity, accountability, and real-world impact—this is your product playground!