Commercial Analytics Prod Owner, DT Comm

Position Title:Commercial Analytics Prod Owner, DT Comm

Position Type: Regular - Full-Time

Requisition ID: 45329

Overview

Our Digital Technology team’s goal is to leverage technology and data to drive profitable growth with a focus on enhancing customer experience. McCain has embarked on an ambitious digital transformation initiative targeting commercial capabilities across Sales, Customer Service, Marketing and Innovation. As part of this transformation, we are making investments in our digital platforms, technology transformations and an AI-enabled solutions for our commercial organization.

Job Purpose

The Product Engineer will play a critical role in driving digital transformation to accelerate application delivery, enhance platform sustainability, and innovate technical architectures. This position is responsible for building scalable, reusable, and secure enterprise solutions and defining the technical roadmap in alignment with organizational objectives. Through hands-on leadership, the Product Engineer will work closely with business stakeholders to translate strategic goals into actionable technology solutions, proactively evaluate emerging trends, and embed best practices for performance, reliability, and security across all deliverables.

Job Responsibilities

• Partner with commercial sales teams across markets to understand business needs and translate them into functional requirements for digital solutions.
• Lead the delivery of Salesforce and CRM enhancements and other sales-facing digital tools, from requirements gathering through configuration, testing, and rollout.
• Act as the primary functional liaison between sales stakeholders and the digital delivery team, ensuring solutions are built to spec and on schedule.
• Identify opportunities to apply AI-driven capabilities that improve sales productivity and customer experience.
• Support user adoption through training, documentation, and change management for new digital tools.
• Monitor solution performance post-launch, gather feedback from sales and customers, and drive continuous improvement.
• Ensure all solutions align with McCain's data governance, security, and integration standards.
• Proficiency with JIRA (or similar agile PM tools) for backlog management, epic/story structuring, sprint planning, and translating business requirements into trackable, well-defined user stories with clear acceptance criteria.

Key Qualification & Experiences

• Salesforce and CRM platform expertise, including configuration, workflow automation, and data model design to support sales processes.
• AI solution development, with working knowledge of applying AI/ML tools (e.g., predictive analytics, GenAI features, chatbots) to commercial use cases.
• Business analysis and requirements gathering, translating commercial sales needs into functional specifications.
• Stakeholder management and communication, able to work confidently with sales teams, customers, and technical developers.
• Project delivery and agile execution, managing timelines, testing cycles, and rollout for digital initiatives.

KEY LEADERSHIP PRINCIPLES

• We are Customer Obsessed:
• We start with the customer, understand their needs and then work backwards.
• We leverage data and consumer insights to drive our mutual success.
• We make doing business with McCain easy.

Key Competencies

• Functional understanding of customer and sales processes, including order-to-cash, trade promotion, and go-to-market workflows.
• Salesforce and CRM platform experience.
• Ability to leverage AI capabilities to commercial and customer-facing use cases.
• Business analysis and requirements translation, converting sales needs into functional specifications.
• Stakeholder management, building trust with commercial teams, customers, and technical developers.
• Project and delivery management, running structured, agile-based rollouts of digital solutions.
• Data analysis and problem-solving, using data to validate solution design and measure impact.
• Change management and training, driving adoption of new tools across sales teams.

Other Information

• Key internal relationships: Global DT including engineering and AI teams, Commercial stakeholders
• Travel: Limited
• Job is primarily performed in a office environment

The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.

Job Family: Information Technology

Location(s): IN - India : Haryana : Gurgaon

Company: McCain Foods(India) P Ltd