Delivery Leader Insurance

Confidential Careers
Pune/Pimpri-Chinchwad Area

Job title: Delivery Leader, P&C Insurance

Location: Bangalore/Pune/Mumbai/Hyderabad

Job Objective

The delivery leader is accountable and responsible for driving account growth, P&L, Operational metrics jointly with the SVH and Client Partner and maintaining existing client relationships in order to ensure achievement of planned growth and delivery targets.

  • To bring insurance industry knowledge, best practices, innovation and cutting-edge technology to our clients in the BFSI industry to deliver business value
  • To work with leading INSURANCE clients, to help maximize value to the client in the business
  • Looking for individual with hands-on experience in defining and implementing strategy programs in the area of business transformation, define and optimize go-to market channels, design the product and services, increase customer lifetime value, define service to delight customers and optimize marketing spend.
  • Domain experience in P&C Insurance.
  • Preferred: Experience of working with US P&C Insurance clients.

Key Result Areas

Activities

1: P&L Management

  • Create, strategize and sign off P&L budgets along with the Sub-vertical leaders, Handled accounts (P&L) spread across various GEOs.
  • Ensures the vertical achieves its MTD/YTD, Q on Q targets: Revenue, EBTIDA, Operational metrics - EE and EN and aligned SG&A costs
  • Conducts monthly reviews on revenue margin, pipeline, utilization
  • Identify key parameters of improvement for vertical growth and margins
  • Lead and implement all cost related initiatives for VBUs and direct projects

2: Sales & Client Management

  • Create strategies and deliver best in class service to clients and ensure renewals of existing partnerships - primary responsibility for EE (Renewals and Extensions)
  • Identify opportunities for cross sell in the existing accounts
  • Co-own, support and propose new domain offerings/cross-sell to existing clients
  • Build Industry partnerships and come up with new offerings, solutions for the vertical
  • Support Sales and Delivery teams in proposal/solution development
  • Supporting onsite presales and customer presentations
  • Sharing customer insights with practice/sales teams, to ensure offering development in line with customer requirements
  • Exposure of long term planning and execution

3: Service Delivery and Project Management

  • Project, Program and Portfolio Management, Process Improvement, Change Management, Risk Management, Financial Reporting, Agile, SCRUM
  • Responsible for the overall delivery of the Programs running in Account
  • Ensure smooth operations delivery and in alignment with agreed targets
  • Govern and liaise with Team to ensure high-quality and on-time project delivery
  • Responsible for issue resolution in Account.
  • Drive change management with agility basis business needs
  • Proven record of initiating, establishing & delivering large programs in FPP / T&M model
  • Ensure Account operating metrics are in line with target

4: Performance Management

  • Excellent People Management skills with strong ability to lead & mentor the team
  • Cascade Account level goals to practice and account delivery teams
  • Manage performance, rewards, careers and appraisals for teams
  • Monitor overall Account employee performance

5: Resource Management & Utilization

  • Own Proactive Planning and overall resourcing and project staffing requirements readiness along with RMG
  • Own overall people operating plan and utilization

6: Training & Knowledge management

  • Identify capability gaps and build capability for around program management, project management
  • Identify and sign off training needs (internal/external) basis requirement
  • Identify training opportunities for enhanced productivity basis industry practices
  • Publish white-paper/articles

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Questions about this job

How do I apply for the Delivery Leader Insurance job at Confidential Careers?

Use the apply link on this page: you apply directly with Confidential Careers on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does Confidential Careers want for this Delivery Leader Insurance role?

The job description asks for P&L Management, Sales & Client Management, Service Delivery and Project Management, Performance Management, Resource Management & Utilization, Training & Knowledge management, Project Management and Process Improvement. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at Confidential Careers?

Apply to the Confidential Careers roles that match your experience, and tailor your resume to each job description: for this role that means showing P&L Management, Sales & Client Management, Service Delivery and Project Management. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this Delivery Leader Insurance job remote or onsite?

This is based in Pune/Pimpri-Chinchwad Area.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with Confidential Careers, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.

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