Jewellery Merchandiser

About Derewala Industries Ltd.:

Derewala is a name synonymous with innovation, sustainability, and quality in the world of jewelry manufacturing. With cutting-edge technology and a global clientele, we are committed to creating timeless pieces while maintaining eco-friendly practices. Since our humble beginnings in 1987, we have adhered to the highest standards of quality and on-time delivery. Headquartered in Jaipur, India's jewellery hub, Derewala has expanded its global footprint, serving esteemed clients in over 30 countries across 6 continents.

Location- Sitapura, Jaipur

Working Days- 6

Key Responsibilities:

Customer Communication:

• Manage all email communications with buyers, ensuring clear, professional, and timely responses.Sample and Brief Management:
• Review all new and specific jewellery briefs, collaborating with production and PPC (Production Planning & Control) teams to ensure samples are production friendly.
• Send approved samples and briefs to customers, providing tracking details and photos.Inspection and Reporting:
• Prepare and send all inspection reports to customers, ensuring thorough documentation and accuracy.
• Manage approvals for PP samples, shipment samples, and packaging samples, including tracking details, and ensure timely customer communication.
• Coordinate the testing of all components with labs and communicate results to buyers.Shipment and Post-Shipment Communication:
• Inform buyers once a shipment has been dispatched (mandatory for every PO).
• Notify buyers of any delays at least 10 days before shipment, ensuring transparency and proactive issue resolution.Design and Offer Management:
• Issue design briefs and prepare offers for new or existing designs.
• Prepare and send quotations for customer requests.Sample and Material Follow-Up:
• Track progress and follow up on samples and materials, ensuring timely delivery and quality control.
• Fill out specification sheets required by customers and prepare return invoices as needed.Shipment and Goods Processing:
• Verify the quality of all sample shipments, prepare Return Goods Authorization (RGA), and coordinate with the Exim (Export-Import) department for shipment documentation.Sample and Design Planning:
• Prepare show plans, offer plans, and sample lines for customer visits, ensuring they align with customer expectations.
• Source findings and components internally for use in new designs.

Preferred Qualifications:

• 5-8 years of work experience in Jewellery Industry.
• Qualifications from reputed jewellery institutes such as IIGJ, NIFT, or other recognized jewellery design/manufacturing institutes.
• Strong understanding of jewellery products, manufacturing processes, components, findings, and product development.
• Good communication, interpersonal, and stakeholder management skills.
• Proficiency in MS Office (Excel, Word, and PowerPoint).
• Exposure to international and/or domestic customer interactions through internships, projects, academic assignments, or professional experience will be an added advantage.