E-commerce Specialist

Job Responsibilities:

• Develop and execute the overall e-commerce strategy and own the online P&L.
• Lead the successful launch and ongoing optimization of the Shopify website.
• Build the complete e-commerce operating model, including systems, SOPs, and workflows.
• Establish scalable backend operations covering product catalogue, inventory, order management, fulfilment, logistics, returns, customer support, and payment reconciliation.
• Identify and implement the right technology stack (inventory, shipping, CRM, analytics, automation, etc.). Launch and grow marketplace sales (Amazon, Flipkart, Myntra, Ajio, etc.).
• Work closely with Marketing to drive traffic, conversions, customer acquisition, and repeat purchases.
• Lead, and develop the e-commerce team.
• Monitor business performance through MIS, dashboards, and key commercial metrics.

Requirements:

• 4+ years of experience in e-commerce or digital commerce.
• Proven experience launching and scaling an e-commerce business from scratch.
• Strong hands-on experience with Shopify.
• Experience implementing e-commerce technology, backend operations, and fulfilment processes.
• Experience managing online marketplaces.
• Strong commercial acumen, analytical skills, and leadership capability.
• Experience in sports, retail, fashion, footwear, or consumer goods is preferred.