Salesforce Commerce Cloud (Developers and QA's)
1. Salesforce Commerce Cloud (SFCC) Lead / Senior Developer - 10 positions - Remote
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Role Overview
We are seeking an experienced SFCC Lead / Senior Developer to join our XTIVIA Managed Services team. You will play a pivotal role in maintaining, optimizing, and evolving e-commerce platform. In addition to managing day-to-day sprint deliveries (KTLO and feature builds), you will be instrumental in executing major 2027 roadmap initiatives, including Google UCP, eCard Subscriptions, and the upcoming migration to Salesforce’s Storefront Next architecture (React / Next.js).
Key Responsibilities
● Technical Leadership & Delivery: Lead full-stack development on Salesforce Commerce Cloud (SFCC), ensuring high performance, stability, and alignment with Client’s architecture guidelines.
● Roadmap & Feature Development: Drive critical deliverables, including Google UCP, eCard Subscription purchase/management flows, and Digital Gift Cards.
● Storefront Next Migration: Participate in evaluation and architecture planning for migrating legacy SFRA storefronts to Storefront Next using React, Next.js, Node.js, and Contentful.
● Fungibility & Adaptability: Maintain an adaptable mindset to work across modern web stack architectures (React/Node) or platform expansions (e.g., headless or alternative e-commerce tools) as project demands shift.
● Release & Production Support:
○ Support bi-weekly scheduled deployments (alternate Tuesdays/Wednesdays at 10:00 PM CST / 8:30 AM IST next day) and post-release monitoring.
○ Participate in a weekly rotational on-call schedule for weekend/off-hour Sev 1 production issue triage and resolution.
● Code Quality & Productivity: Perform thorough code reviews, enforce unit testing, and actively leverage AI tools (e.g., GitHub Copilot) to accelerate development and increase sprint velocity (target: 15+ points per developer per sprint).
Required Qualifications & Skills
● Experience: 8+ years of total software engineering experience, with 5+ years specifically in Salesforce Commerce Cloud (SFCC / Demandware).
● SFCC Architecture: Deep hands-on experience with SFRA (Storefront Reference Architecture) controllers, pipelines, ISML, jobs, and SFCC Business Manager configuration.
● Framework Experience: Prior experience or familiarity with the Astound Framework or customized SFRA/Safari reference implementations.
● Modern Front-End Skills: Strong proficiency in React.js, TypeScript, Node.js, and HTML/CSS. Experience with Next.js and Server-Side Rendering (SSR) is highly preferred.
● CMS & Integrations: Experience with headless CMS platforms (specifically Contentful) and integrating third-party APIs/services into SFCC.
● Tools: Proficiency with GitLab, Jira, Datadog monitoring, and Postman.
Work Schedule & Operational Model
● Shift Model: Nearshore / Rotational Offshore covering Central Standard Time (CST).
● Overlap Requirement: Minimum 4-hour daily overlap with US Central business hours (up to 1:00 PM CST).
● Release Hours: Bi-weekly release support window from 10:00 PM to 1:00 AM CST.
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Qualifications
Any Graduation
Excellent verbal and written communication skills
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2. QA Lead / Senior QA Automation Engineer - 6 positions - Remote
Role Overview
We are looking for a hands-on QA Lead / Senior QA Engineer to manage end-to-end quality assurance, test automation, and performance testing. You will oversee sprint testing, lead test automation efforts using Playwright with TypeScript, execute periodic JMeter load tests, and coordinate release validation for high-traffic peak events (e.g., Christmas peak, Ornament Premiere, Debut launches).
Key Responsibilities
● Test Strategy & Automation: Design, maintain, and expand the automated regression and end-to-end (E2E) test suites using Playwright with TypeScript. Strive for in-sprint test automation.
● Integration & Tools: Manage test execution and reporting integrated with TestRail, BrowserStack, and Datadog.
● Performance / Load Testing: Plan and execute 4–7 annual production load/stress tests using JMeter based on established SOPs. Build new load test scripts when new site pages or functionalities are introduced.
● Functional & Promotion Testing:
○ Validate SFCC Business Manager data setups, promotions, pricing rules, Kognitiv, MPP, data layers, and backend APIs.
○ Support monthly promo launches (e.g., 1st of the month go-lives).
● E2E Cross-System Verification: Partner with cross-functional PODs (CX, API, Mainframe, Mobile) to ensure smooth integration testing.
● Release Validation:
○ Execute post-deployment smoke and regression verification during bi-weekly release windows (alternate Tuesdays at 10:00 PM CST).
○ Provide weekend/peak support during critical retail events (Ornament Premiere/Debut, Black Friday/Holiday Peak).
Required Qualifications & Skills
● Experience: 6+ years in QA engineering, with 3+ years focused on e-commerce automation (preferably SFCC / retail platforms).
● Automation Stack: Expert proficiency in Playwright with TypeScript.
● Performance Testing: Hands-on experience writing scripts and executing load tests with JMeter.
● QA Ecosystem: Experience with TestRail, BrowserStack, Postman (API testing), and Datadog.
● SFCC Domain Knowledge: Familiarity with SFCC Business Manager, promotions, catalog structure, and checkout flows.
● Proactive Automation Mindset: Proven track record of identifying manual/monotonous testing areas and transforming them into automated assets.
Work Schedule & Operational Model
● Shift Model: Rotational shift providing Central Time (CST) business hours coverage.
● Overlap Requirement: Minimum 4-hour daily overlap with CST (until 11:00 AM / 12:00 PM CST).
● Release & On-Call: Bi-weekly release verification (10:00 PM to 1:00 AM CST) and rotational on-call coverage.
Qualifications
Any Graduation
Excellent verbal and written communication skills