Program Manager

Birlasoft

Greater Hyderabad Area

Area(s) of responsibility

Responsible for Leading Production Support projects consisting of Mission critical applications in 24*7 support model
Manage client relationships and handle their expectations.
Ensure services meet agreed-upon service level agreements (SLAs)
Oversee service delivery processes and procedures
Identify and rectify service delivery issues, including conducting root cause analysis.
Implement service improvement plans.
Coordinate and manage project teams and service providers.
Ensure the delivery team is adequately trained and resourced.
Collaborate effectively with internal and external stakeholders to ensure seamless delivery

Skills with M/O flag are part of Specialization

Scrum - PL4 (Mandatory)

Help the tribe -PL4 (Behavioural)

Software Configuration - PL2 (Optional)

Think Holistically -PL4 (Behavioural)

Win the Customer -PL4 (Behavioural)

One Birlasoft -PL4 (Behavioural)

Results Matter -PL4 (Behavioural)

Stakeholder Relationship Management -PL3 (Functional)

Get Future Ready -PL4 (Behavioural)

Demand Management -PL3 (Functional)

Change Control -PL4 (Functional)

P&L Management -PL3 (Functional)

Account Management -PL2 (Functional)

Quality Assurance -PL3 (Functional)

Programme Management -PL2 (Functional)

Estimation & Scheduling -PL4 (Functional)

Enterprise And Business Architecture - PL3 (Mandatory)

Project Management -PL4 (Functional)

Change management - PL3 (Mandatory)

Team Management -PL3 (Functional)

Agile Safe - PL4 (Mandatory)

Proposal Building -PL2 (Functional)

Requirements Definition And Management -PL4 (Functional)

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Questions about this job

How do I apply for the Program Manager job at Birlasoft?

Use the apply link on this page: you apply directly with Birlasoft on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does Birlasoft want for this Program Manager role?

The job description asks for Scrum - PL4, Enterprise And Business Architecture - PL3, Change management - PL3, Agile Safe - PL4, Estimation & Scheduling - PL4, Requirements Definition And Management - PL4 and Project Management - PL4. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at Birlasoft?

Apply to the Birlasoft roles that match your experience, and tailor your resume to each job description: for this role that means showing Scrum - PL4, Enterprise And Business Architecture - PL3, Change management - PL3. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this Program Manager job remote or onsite?

This is based in Greater Hyderabad Area.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with Birlasoft, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.