Head – UPI & BBPS Payments

FatakPay
Mumbai, Maharashtra, India

Job Title: Head – UPI & BBPS Payments

Location: Mumbai Andheri east

Industry: Fintech / NBFC

Role Overview:

We are seeking an experienced and innovative professional to drive our Bill Payments and UPI business vertical. The role involves end-to-end ownership of product development, partnerships, compliance, and revenue growth in digital payments. The ideal candidate will have a strong understanding of UPI, BBPS (Bharat Bill Payment System), merchant acquiring and ecosystem partnerships within the Fintech/NBFC space.

Key Responsibilities:

  • Lead strategy, roadmap, and execution for Bill Payments & UPI Payments through the Fatakpay App.
  • Drive engagement and stickiness for both these businesses via intuitive product interface and designs.
  • Manage partnerships with merchants, billers, and fintech enablers.
  • Ensure compliance with RBI, NPCI, and regulatory guidelines.
  • Monitor transactions, settlement processes, risk, and fraud management.
  • Develop innovative digital payment solutions to enhance customer adoption.
  • Own P&L responsibility and drive revenue growth from UPI & bill payment services.
  • Collaborate with Product, Technology, Risk, Compliance, and Operations teams.
  • Track and analyze KPIs, transaction volumes, and customer experience to optimize performance.

Key Skills & Requirements:

  • 10–15 years of experience in Digital Payments / UPI / BBPS / Fintech.
  • Strong knowledge of UPI ecosystem, BBPS framework, NPCI guidelines.
  • Proven track record in partnership management & business development.
  • Experience in managing P&L, product lifecycle, and digital payment products.
  • Excellent stakeholder management and regulatory compliance understanding.
  • Analytical, strategic thinker with strong execution skills.

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