Technical Program Manager II

UKG
Noida, Uttar Pradesh, India

Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

We are seeking a highly motivated Technical Program Manager-II to join our team. In this role, you will have the opportunity to be part of a dynamic team, helping to drive the lifecycle of product development and contribute to the successful delivery of our SaaS-based products. Leveraging strong communication skills, technical expertise, and leadership abilities, you will collaborate with cross-functional teams to drive the delivery of product releases and other project and programs, while also fostering a culture of excellence and collaboration. You will work closely with experienced professionals, growing your skills through valuable hands-on experience and mentorship while also playing a vital role helping UKG achieve its goals.

Responsibilities

Value Stream Management: Assist in driving the value stream in delivering in collaboration with other Value Stream leads, including Technical Program Managers and Program Leads. Participate in value stream events, process improvement initiatives, and optimization efforts to enhance delivery efficiency and customer satisfaction.

Project & Program Management: Drive the definition and execution of project & program activities, including scope definition, planning, scheduling, tracking, risk management and reporting. Work closely with cross-functional teams to ensure alignment with project goals and timelines.

Technical Acumen: Apply your familiarity with software development processes to guide project planning and execution, ensuring adherence to best practices and standards.

Reporting & management: Maintain and review project metrics and documentation, including flow metrics, backlogs, project plans, meeting minutes, action items, and other artifacts as needed. Be ready to provide regular updates on overall progress, milestones, and key metrics to stakeholders as aligned with Agile principles.

Stakeholder Communication: Collaborate with internal and external stakeholders, including product managers, engineering teams, and customer support, to facilitate communication and ensure clarity of expectations.

Problem solving: Analyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them.

Process Improvement: Contribute ideas and suggestions for process improvements and optimization initiatives. Actively participate in retrospectives and lessons learned sessions to identify areas for enhancement and implement best practices.

Basic Qualifications

  • Bachelor’s degree or bootcamp equivalent in Computer Science, Engineering, Information Technology, or related field.
  • 3-5 years of experience in a technical role within the software industry, with exposure to Agile methodologies, project and program management concepts.
  • Strong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans.
  • Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships.
  • Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
  • Enthusiastic about learning and willing to take on new challenges in a fast-paced, dynamic environment.
  • Able to perform in a hybrid-office role, requiring three or more days per week in the office.

Preferred Qualifications

  • Experience with UKG Product Suites, Payroll or Payment Services knowledge .
  • Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable
  • Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes.
  • Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback.
  • Experience with Claude, Co-pilot, JIRA, Confluence, PowerBI.
  • Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

Score my resume against this job, free →

Questions about this job

How do I apply for the Technical Program Manager II job at UKG?

Use the apply link on this page: you apply directly with UKG on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does UKG want for this Technical Program Manager II role?

The job description asks for Bachelor’s degree or bootcamp equivalent in Computer Science, Engineering, Information Technology, or related field., 3-5 years of experience in a technical role within the software industry, with exposure to Agile methodologies, project and program management concepts., Strong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans., Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships., Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously. and Able to perform in a hybrid-office role, requiring three or more days per week in the office.. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at UKG?

Apply to the UKG roles that match your experience, and tailor your resume to each job description: for this role that means showing Bachelor’s degree or bootcamp equivalent in Computer Science, Engineering, Information Technology, or related field., 3-5 years of experience in a technical role within the software industry, with exposure to Agile methodologies, project and program management concepts., Strong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans.. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this Technical Program Manager II job remote or onsite?

This is based in Noida, Uttar Pradesh.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with UKG, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.

Will you get shortlisted for this role? Check your match free →