Senior Site Reliability Engineer
SHERRY-213 : Senior Site Reliability Engineer
📍Location : Bangalore
🧠Experience : 12 - 15 Years
🆔Job Code : SHERRY-213
🏢Work Type : Remote
📨Application Link : Apply Here
Your Experience at a Glance
We’re hiring a Senior Site Reliability Engineer for our client (Code Name:SHERRY) -
SHERRY delivers AI-powered software solutions for intelligent parking management
and operational efficiency.
As a Senior Site Reliability Engineer at SHERRY, you will own the reliability strategy for
the entire platform, spanning cloud services and field devices. You will define and
implement preventive measures, automate recovery processes, and lead the
development of observability and troubleshooting tools. This high-impact role involves
close collaboration with DevOps engineers and field support teams, ensuring seamless
customer experiences and platform resilience. You will set technical direction, drive
measurable improvements, and play a key role in shaping operational excellence.
About the Client (CODE: SHERRY )
SHERRY operates in the smart mobility and parking technology sector, providing
advanced AI-driven solutions that integrate computer vision, IoT devices, and
cloud-based SaaS platforms. The company is committed to transforming parking
management through innovation, reliability, and data-driven insights. With a culture
focused on ownership, collaboration, and continuous improvement, SHERRY empowers
its teams to deliver impactful products for operators and end-users.
Straatix Partners, Brigade Tech Park, Bangalore, 560066
Key Responsibilities
● Define and own SLOs, SLAs, SLIs, and error budgets to ensure platform reliability and
customer satisfaction.
● Lead the development and execution of preventive reliability strategies, identifying risks
and setting operational policies.
● Own uptime and reliability across cloud infrastructure and field device fleets, including
capacity planning for variable traffic patterns.
● Design and implement real-time monitoring and observability solutions for both cloud
and edge environments.
● Automate runbooks, root cause analyses, and recovery workflows to enable self-healing
and rapid incident response.
● Develop and maintain robust troubleshooting tools, including AI-assisted solutions, to
support field operations.
● Act as the primary technical contact for DevOps engineers, providing leadership and
setting direction for reliability initiatives.
● Drive measurable improvements in reliability metrics, such as uptime and mean time to
recovery (MTTR).
Required Skills
● 12–15 years of experience in software, SRE, or production engineering, with at least 5
years owning reliability of production SaaS systems.
● Expertise in system-level thinking, understanding failure modes across applications,
Linux, networks, databases, and cloud services.
● Hands-on experience with AWS services, including ECS, EC2, Redis, and DynamoDB.
● Strong programming skills in Python, Go, or similar languages, with a focus on building
reliable, maintainable tools.
● Proven track record of implementing SLOs, early detection systems, and automated
recovery with measurable outcomes.
● Practical experience with observability tools such as OpenTelemetry, Prometheus, and
Grafana.
● Proficiency in infrastructure as code practices.
● Experience in startup or growth-stage environments, building and owning reliability
practices from the ground up.
● Demonstrated leadership in guiding DevOps teams and setting technical direction.
● Automation mindset, with experience developing automated runbooks, RCAs, and
recovery flows.
Straatix Partners, Brigade Tech Park, Bangalore, 560066
Nice to Have
● Production experience with Kubernetes.
● Experience managing IoT or edge device fleets with unreliable connectivity and remote
diagnostics.
● Background in developing AI-assisted operations or support tooling.
● Familiarity with computer vision or edge ML deployment.
● Experience with device fleet health monitoring and over-the-air (OTA) updates.
● Capacity planning for platforms with strong daily traffic patterns.
● Experience building internal tools for support teams.
● Domain knowledge in parking, mobility, smart city, or operator-facing SaaS.
Why Join SHERRY (Code Name)
Join SHERRY to make a direct impact on the reliability and scalability of cutting-edge
AI-powered platforms that shape the future of smart mobility. Tackle complex technical
challenges across cloud and edge environments, drive innovation in automation and
observability, and collaborate with talented teams in a culture that values ownership and
continuous improvement. This is an opportunity to lead, grow, and deliver solutions that
matter to customers and the industry.
About the Employment Model
Direct Hire (Client Payroll) : For this role, you’ll be hired directly by the client and be
part of their internal team. Straatix supports the hiring process, but your employment,
payroll, and benefits are all managed by the client.
Straatix Partners, Brigade Tech Park, Bangalore, 560066