Category Manager

Congruence Holdings
Chennai, Tamil Nadu, India

We’re Hiring | Category Manager – Smartphone Services

📍 Location: Chennai

💼 Experience: 5–10 Years

🏢 Department: Business / Category Management

We are looking for an experienced Category Manager – Smartphone Services to own the end-to-end strategy, P&L, growth, profitability, and customer experience for the smartphone services category.

Key Responsibilities:

Drive category strategy, revenue, margins, and profitability

Identify growth opportunities across repairs, refurbishment, trade-ins, accessories, and service bundles

Develop pricing, service packages, warranties, and SLAs

Analyse market trends, customer insights, competitors, and service performance

Improve digital and physical customer journeys

Drive operational excellence, TAT, first-time-fix, and customer satisfaction

Work closely with Sales, Marketing, Retail, Finance, Technology, and Operations teams

Lead performance dashboards and monthly business reviews

Ideal Candidate:

Bachelor’s degree; MBA preferred

5–10 years of experience in category management, consumer electronics, smartphone retail, after-sales service, e-commerce, or service operations

Strong P&L and commercial understanding

Experience with dashboards, CRM/ERP, analytics, and advanced Excel

Strong stakeholder management, negotiation, and problem-solving skills

📩 Interested candidates can apply or share their profile with us.

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Questions about this job

How do I apply for the Category Manager job at Congruence Holdings?

Use the apply link on this page: you apply directly with Congruence Holdings on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does Congruence Holdings want for this Category Manager role?

The job description asks for P&L, dashboards, CRM/ERP, analytics and advanced Excel. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at Congruence Holdings?

Apply to the Congruence Holdings roles that match your experience, and tailor your resume to each job description: for this role that means showing P&L, dashboards, CRM/ERP. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this Category Manager job remote or onsite?

This is based in Chennai, Tamil Nadu.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with Congruence Holdings, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.

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