App Experience Analyst

Life Pharmacy
Kerala, India

Life Pharmacy is the UAE’s largest retail pharmacy chain, with 600+ stores. It runs the region’s No. 1 pharmacy app, which serves thousands of customers every day with medicines, wellness, beauty and fast home delivery. Life Pharmacy is part of Life Group, which also includes Life Medical Centre and Life GP Clinics.

The role

We’re looking for someone whose full-time job is to use the Life Pharmacy app as our most demanding customer would. You’ll find what’s broken, confusing or costing us sales, and turn it into clear recommendations that our product and tech teams act on. You’ll report directly to the Head of eCommerce in Dubai.

What you’ll do

  • Test the core app journeys daily on iOS, Android and web: search, product pages, cart, checkout, prescription upload, Click & Collect and order tracking
  • Check our top-searched products every day for correct results, pricing, offers and stock
  • Benchmark Life Pharmacy against leading UAE apps such as Noon, Amazon, Talabat and InstaShop
  • Track app store reviews and spot recurring customer pain points
  • Test every new app release and campaign before and after launch
  • Send a weekly report of the top 10 issues and ideas, ranked by customer and sales impactWhat we’re looking for
  • 2–4 years in e-commerce app QA, UX research, product operations or catalog quality
  • A sharp eye for detail: you notice a wrong price or a broken filter before anyone else
  • Clear, structured written English, with screenshots, impact and a suggested fix for every finding
  • A heavy user of shopping and delivery apps who naturally compares experiences
  • Comfortable with Excel or Google Sheets, Jira or similar trackers, and screen recording toolsNice to have
  • B.Pharm or a pharmacy background
  • Experience with UAE or GCC shopping apps
  • A basic understanding of app analytics: funnels, conversion and search data

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Questions about this job

How do I apply for the App Experience Analyst job at Life Pharmacy?

Use the apply link on this page: you apply directly with Life Pharmacy on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does Life Pharmacy want for this App Experience Analyst role?

The job description asks for e-commerce app QA, UX research, product operations, catalog quality, Excel, Google Sheets and Jira. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at Life Pharmacy?

Apply to the Life Pharmacy roles that match your experience, and tailor your resume to each job description: for this role that means showing e-commerce app QA, UX research, product operations. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this App Experience Analyst job remote or onsite?

This is based in Kerala.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with Life Pharmacy, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.

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