Product Owner

Job Purpose:

The Product Owner role is responsible for owning and managing the product backlog, ensuring alignment with business goals, and driving value delivery through effective stakeholder engagement, backlog prioritization, and collaboration with development teams. The role bridges business and technology by defining user stories, validating deliverables, supporting tender responses, and championing continuous improvement to deliver high‑quality products that meet strategic objectives.

As per company policy, this role requires presence in the office 4 days per week.

Duties, Activities & Responsibilities

• Own and manage the product backlog, ensuring clarity, prioritization, and alignment with business goals.
• Define and refine user stories and acceptance criteria to guide the development team.
• Validate deliverables against acceptance criteria and ensure they meet quality standards.
• Provide expert support in tender and proposal responses by articulating product capabilities and technical specifications.
• Continuously monitor progress, resolve blockers, and adjust priorities to maximize value delivery.
• Ensure product initiatives are prioritized based on business value, feasibility, and strategic impact.
• Act as a liaison between Technology, Sales, Programs, Marketing and Service to assist in the creation of product technical specifications. Provide input from all departments to the R&D design team/s, coordinate design review meetings such that New Product Introductions (NPI) meet sales and business objectives.
• Through periodic review maintain relevant technical content of sales support and sales/distributor training materials.Backlog Management
• Own and manage the product backlog, ensuring clarity, prioritization, and alignment with business goals.
• Write and refine user stories, acceptance criteria, and epics to guide the development team.
• Continuously groom the backlog to reflect evolving priorities and stakeholder feedback.Stakeholder Engagement
• Act as the primary liaison between business stakeholders, customers, and the development team.
• Facilitate communication to ensure expectations are managed and outcomes are aligned.
• Present product updates, progress, and outcomes to leadership and stakeholders.Development Collaboration
• Partner closely with the development team to ensure smooth planning and execution.
• Provide timely clarification and decision-making support during development cycles.
• Validate deliverables against acceptance criteria and ensure they meet quality standards.Value Delivery & Continuous Improvement
• Measure and track product performance against defined KPIs and success metrics.
• Gather and analyse feedback from users and stakeholders to inform future iterations.
• Champion a culture of continuous improvement, innovation, and customer-centricity.Tender Response Support
• Provide expert input into tender and proposal processes, ensuring that product capabilities, technical specifications, and value propositions are articulated with clarity and precision.
• Collaborate with business development, sales, and technical teams to craft compelling responses that align with client requirements and organizational strategy.
• Translate complex technical concepts into business‑focused language that highlights competitive advantage and differentiators.
• Contribute to the continuous improvement of tender response frameworks, ensuring consistency, accuracy, and impact across submissions.Qualifications

Technical Knowledge and Skills:

• Bachelor’s or master’s degree in a related field.
• Proven experience (3+ years) as a Product Owner, Business Analyst, or in a similar role.
• Strong understanding of product lifecycle management.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to balance strategic thinking with tactical execution.
• Technical literacy sufficient to engage effectively with engineers.
• Knowledge of the Microsoft Office software suite (Outlook, Word, Excel, PowerPoint, Project, Visio).
• Knowledge in the use of SAP & JIRACompetencies and Abilities:
• Excellent communication skills particularly in English (fluently spoken and written) in addition to any local language spoken at the place of work.
• The ability and motivation to persistently pursue and achieve / drive effective results which drive the business forward.
• Collaboration and Influencing with a Global mindset, cultural awareness.
• Proven matrix and stakeholder management skills/experience working virtually in diverse teams.
• Overall, exceptional programme, project and time management skills – highly organised and detailed orientated
• The ability to make effective, timely decisions in a complex, global market by sourcing and analysing critical information.
• The understanding and recognition of the organisation’s commercial environment and positioning themselves, their role and their actions in order to support the organisation’s commercial success.
• The ability to engage, challenge and work effectively with others.
• The ability to build an effective network of relationships both internally and externally, understanding their customers’ needs.
• Willing and able to identify and support change and continuous improvement in own and wider business environment.
• Ability to work in an international and multi-cultural environmentProfessional competencies
• Ability to bring operational rigour to deliver Product roadmap delivering results
• Ability to be resourceful as well as strong at probing and translating information into insight
• Experience of collaborating in a cross functional and cross-cultural organisation, with the ability to act as the bridge between the markets (sales) teams and the portfolio teams.Key Internal and External Relationships:
• Senior Company Personnel
• Portfolio Managers, Product Managers, Development community
• Regional Heads / Market Heads / Sales
• CoE / Manufacturing Plant Functional leads and staff