Product Manager

1 Finance
Mumbai, Maharashtra, India

Responsibilities

  • Map and document end-to-end journeys for borrowers and lenders: sign-up, KYC, Account Aggregator bank linking, BQS™ assessment, loan listing, lender matching, e-agreement, disbursement, EMI collection and lender payouts
  • Write clear PRDs, user stories and process flows for new features and process changes; work with Tech to get them built and tested (UAT)
  • Own loan operations SOPs – disbursement, escrow/nodal account fund flows, repayment allocation, reconciliation and lender settlements
  • Coordinate with collections and recovery partners on overdue cases and maintain clean timely MIS
  • Identify manual steps and drive automation with Tech and vendor partners
  • Make sure processes follow RBI Master Directions for NBFC-P2P – lender/borrower exposure limits, escrow rules, fund-transfer timelines, disclosures and Fair Practices Code
  • Maintain audit-ready documentation and support internal, statutory and RBI audits and regulatory reporting
  • Build maker-checker controls and exception tracking into key ops processes.
  • Build dashboards and reports on disbursement volumes, portfolio performance, DPD buckets, TAT and customer issues
  • Act as the bridge between Product, Tech, Credit, Compliance, Finance and Customer Support.
  • Manage integrations and SLAs with partners – banks, Account Aggregators, KYC/bureau providers, payment gateways and e-sign vendors

Skills

  • Graduate in any discipline; MBA / PGDM (Finance, Operations or Product) preferred.
  • 3–6 years in lending operations, product operations or process roles at an NBFC, fintech, P2P platform or bank.
  • Clear understanding of the digital loan lifecycle – onboarding, KYC, underwriting, disbursement, collections and reconciliation.
  • Experience writing SOPs, process flows or PRDs and working closely with tech teams.
  • Strong Excel / Google Sheets skills; comfortable building MIS and reading data.
  • Structured thinking, attention to detail and clear written communication.

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Questions about this job

How do I apply for the Product Manager job at 1 Finance?

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What skills does 1 Finance want for this Product Manager role?

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Is this Product Manager job remote or onsite?

This is based in Mumbai, Maharashtra.

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