Treasury Product Support Lead

Role : Treasury Product Support Lead

Location: Kochi / Thane

Experience Required: 7 - 12 Years

Required Technical Skill Set

• Knowledge of PL SQL
• Have strong technical and functional background and understanding of banking products.
• Implements process improvement initiatives and improves and contributes to customer satisfaction
• Manages deliveries with in Cost and Budgets
• Addresses and solve reported issues.
• Capable to handle multiple stakeholders in large programs
• Maintain project hygiene including MIS

Desired Competencies

Must-Have

• Knowledge of PL SQL
• Willing to learn and pilot innovations independently with minimal hand holding
• Good analytical abilities
• Good Communication skills
• Good team participation skills
• Good leadership skills

Role descriptions / Expectations from the Role

• Knowledge of either of the core Domains (i.e. Banking/payments/Capital Markets) would be an added advantage
• Prior exposure to Customer facing roles or Prospect interactions is desired
• Identifies critical risks and classify their based criticality and work towards the mitigation plan
• Identification of back up plans to mitigate or reduce or eliminate risks or reoccurrence
• Coordinates onsite and offshore teams in order to keep the track of deliveries
• Resolve reported issues within the TAT
• Provide review on critical dependencies on the program (both functional and technical)
• Monitor the gaps and make right escalation to stakeholders.
• Maintain project hygiene including scheduled MIS reports and participate in internal discussions for resolution of reported issues