Product Manager
What You’ll Work On:
✦ Own the end-to-end post-booking customer journey for a B2C travel business.
✦ Build AI agents and automate customer support, documentation, refunds, and operational workflows.
✦ Improve customer satisfaction, automation rates, and operational efficiency.
✦ Write PRDs, design AI workflows, and drive product execution.
✦ Lead and mentor a Product Manager.
What We’re Looking For:
✦ 5+ years in Product Management with hands-on AI/LLM or automation product experience.
✦ Experience with prompt engineering, AI agents, and evaluation frameworks.
✦ Strong analytical skills, SQL, and customer experience ownership.
✦ Travel, hospitality, e-commerce, or marketplace experience is a plus.