Product Specialist

IKEA
Bengaluru, Karnataka, India

WHO YOU ARE

Are you passionate about Talent Acquisition and Onboarding, and how they create business value? Do you enjoy understanding how systems, processes, and workflows connect end to end—and designing solutions that work in practice? Are you genuinely interested in improving recruitment and onboarding through the smart use of technology and processes?

Are you someone who takes ownership, drives solutions forward, and collaborates across functions to make things happen?

If the answer is yes, keep reading—we might have the right role for you!

Our Talent & Now P&C team plays a key role in ensuring that our talent acquisition and recruitment systems work effectively for the business.

We are now looking for a Product Specialist to act as a functional subject matter expert in Recruitment & Onboarding. You will support Product Owners by providing guidance on talent management, recruitment, and onboarding, while driving stakeholder engagement, product adoption, and continuous improvement.

The role partners closely with business stakeholders, Product Owners, and system engineers to translate business needs into product improvements, ensuring that solutions deliver business value and an excellent coworker experience.

Furthermore, we believe that you bring:

  • Strong understanding of recruitment and onboarding processes.
  • Strong functional knowledge of Avature or SmartRecruiters ATS.
  • Knowledge of ServiceNow or SAP SuccessFactors Onboarding.
  • Knowledge of HR processes across recruitment, onboarding, and offboarding.
  • Understanding of Agile product delivery methodologies.
  • Ability to translate business requirements into functional product requirements.
  • Knowledge of product lifecycle management and continuous product improvement.
  • Understanding of integration between HR systems is desirable.
  • Delivery-focused, with excellent attention to detail and the drive to resolve issues.
  • Ability to coordinate activities, including virtual collaboration, to achieve business objectives.
  • Ability to direct efforts towards long-term business objectives.
  • Ability to generate creative ideas and perspectives that add value.
  • Strong IKEA leadership skills, using sound judgement to make timely and effective decisions.
  • Ability to understand the complexity of the IKEA business and the role of technology as an integrated part of it.

Nice to have:

  • Knowledge of SmartRecruiters and SAP SuccessFactors.
  • Experience with large-scale HR implementations.

A DAY IN YOUR LIFE WITH US

As a Product Specialist, you will play a key role in ensuring that our Recruitment & Onboarding systems deliver value to the business and support efficient, data-driven decision-making.

You will support Product Owners in making tactical decisions by measuring, analyzing, and reporting on the performance of digital products. You will also serve as a subject matter expert for product team members and other coworkers, providing insights, context, and additional information to clarify what is required. Specifically, you will:

  • Act as the functional subject matter expert for Recruitment & Onboarding systems, preferably with knowledge of Avature and SmartRecruiters.
  • Bring a minimum of 4–5 years’ experience as a subject matter expert in recruitment and onboarding processes, with technology exposure to Avature or SmartRecruiters ATS.
  • Partner with business stakeholders to understand current and future business needs.
  • Translate business requirements into product features, user stories, and functional requirements.
  • Support Product Owners in product planning, prioritization, and backlog refinement.
  • Collaborate with architects, developers, QA, and implementation partners to deliver business value.
  • Drive stakeholder alignment across HR, Digital, and external vendors.
  • Facilitate workshops to gather, validate, and document business requirements.
  • Support release planning, UAT, change management, and business readiness activities.
  • Promote the adoption of product capabilities through communication, documentation, and knowledge sharing.
  • Analyze product performance, user feedback, and business processes to identify improvement opportunities.
  • Ensure solutions align with global HR processes, digital strategy, and enterprise architecture.
  • Build strong relationships with HR Centers of Expertise, HR Operations, and Digital product teams.

Beyond delivery, we expect you to:

  • Take initiative and drive solutions forward independently
  • Creating a culture of ownership, accountability, and continuous improvement
  • Encourage collaboration and knowledge sharing across teams
  • Focus on real business value — not just delivery
  • Continuously improving processes and ways of working
  • Ensure solutions are trusted, relevant, and actively used

TOGETHER AS A TEAM

We’re the ones who make it possible for people to have a smarter life at home and a hassle-free and rewarding shopping experience. Together we work to find new digital solutions for every business need to help make IKEA a great and efficient place to work. We like to think of ourselves as innovative and modern, and we believe that nothing would actually work without us.

  • The opportunity to shape how large-scale HR digital processes are developed and improved.
  • A collaborative, cross-functional environment
  • Opportunities to learn, grow, and work with modern ways of working
  • A workplace that values ownership, simplicity, and continuous improvement

At IKEA we believe that we’re better when we’re physically together for collaboration, dialogues and conversations. We believe in the power of human interactions; informal chats, the energy, belonging and creativity generated by people being in the same place.

Our approach is that we spend majority of our time in the IKEA workplace and with flexibility to work from home when relevant.

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Questions about this job

How do I apply for the Product Specialist job at IKEA?

Use the apply link on this page: you apply directly with IKEA on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does IKEA want for this Product Specialist role?

The job description asks for Strong understanding of recruitment and onboarding processes, Strong functional knowledge of Avature or SmartRecruiters ATS, Knowledge of ServiceNow or SAP SuccessFactors Onboarding, Knowledge of HR processes across recruitment, onboarding, and offboarding, Understanding of Agile product delivery methodologies, Ability to translate business requirements into functional product requirements, Knowledge of product lifecycle management and continuous product improvement and Understanding of integration between HR systems is desirable. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at IKEA?

Apply to the IKEA roles that match your experience, and tailor your resume to each job description: for this role that means showing Strong understanding of recruitment and onboarding processes, Strong functional knowledge of Avature or SmartRecruiters ATS, Knowledge of ServiceNow or SAP SuccessFactors Onboarding. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this Product Specialist job remote or onsite?

This is based in Bengaluru, Karnataka.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with IKEA, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.

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