Salesforce Omnistudio Developer
Cognizant
Bangalore Urban, Karnataka, India
Cognizant CXCRM GCC Recruitment
Job Title: Salesforce OmniStudio Developer
Experience: 6-10 Years
Location: Bangalore
Job Summary
We are seeking an experienced Salesforce OmniStudio Developer to design, develop, and implement industry-specific solutions on the Salesforce platform. The ideal candidate should have strong expertise in OmniStudio, Lightning Web Components (LWC), Apex, and Salesforce Industries (Vlocity).
Key Responsibilities
- Design and develop solutions using OmniStudio Components such as OmniScripts, FlexCards, DataRaptors, and Integration Procedures.
- Build scalable and reusable components to support business processes.
- Integrate Salesforce with internal and external applications using REST/SOAP APIs.
- Develop custom solutions using Apex, Lightning Web Components (LWC), and Salesforce Flows.
- Collaborate with architects, business analysts, and stakeholders to gather requirements and design solutions.
- Optimize OmniStudio components for performance and scalability.
- Troubleshoot, debug, and resolve production issues.
- Participate in code reviews and follow Salesforce development best practices.
- Support Agile development and deployment activities.
Required Skills
- 6+ years of Salesforce development experience.
- 2+ years of hands-on experience with Salesforce OmniStudio (Vlocity).
- Strong expertise in:
- OmniScripts
- FlexCards
- DataRaptors
- Integration Procedures
- Calculation Procedures
- Data Mappers
- Experience in Apex, Triggers, SOQL, SOSL, and LWC.
- Hands-on experience with REST/SOAP integrations.
- Understanding of Salesforce Security Model and Sharing Rules.
- Experience with Git, CI/CD pipelines, and deployment tools.
Preferred Skills
- Experience with Salesforce Industries (Vlocity).
- Knowledge of Agentforce and Experience Cloud.
- Experience in Banking, Financial Services, Telecom, or Insurance domains.
- Salesforce OmniStudio Developer Certification.
- Salesforce Platform Developer I/II Certification.
Education
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Nice to Have
- Experience in large-scale Salesforce transformation projects.
- Exposure to DevOps tools such as Copado, Gearset, or Jenkins.
- Strong communication and stakeholder management skills.