SME

Purpose: Act as the domain SME for shipping, logistics, TMS, WMS, and FMS, helping the CTO define product workflows, functional scope, and implementation priorities.

Experience: 10–12 years in logistics/supply chain product or operations consulting, with strong exposure to freight, warehousing, fleet management, shipment tracking, inventory, and fulfillment processes.

Key responsibilities:

• Translate logistics business processes into product requirements, user stories, and functional specs.
• Advise CTO on TMS/WMS/FMS workflows, exception handling, integrations, and operational best practices.
• Define end-to-end processes for order planning, dispatch, tracking, e-POD, inventory, warehousing, route optimization, and reporting.
• Work with engineering, UX, QA, and operations teams on solution design, UAT, and release readiness.
• Validate customer use cases across freight, warehousing, 3PL/4PL, and industry-specific logistics.
• Support demos, pilots, process mapping, and implementation governance.

Must-have skills:

• Deep logistics domain knowledge in shipping, transportation, warehousing, fleet, and supply chain operations.
• Hands-on experience with TMS/WMS/FMS or comparable enterprise logistics systems.
• Strong documentation, stakeholder management, and problem-solving skills.
• Ability to work closely with a CTO in an early-stage product build.

Preferred:

• Experience with 3PL/4PL platforms, multi-modal logistics, real-time tracking, and analytics-led operations.
• Background in product consulting, solution design, or business architecture.