How do I apply for the Lead I - Business Analysis job at UST?

Use the apply link on this page: you apply directly with UST on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does UST want for this Lead I - Business Analysis role?

The job description asks for Healthcare Systems, Healthcare Domain Expertise, System Analysis, Requirement Analysis, Business Analysis, SQL, Data Analysis and Data Validation. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at UST?

Apply to the UST roles that match your experience, and tailor your resume to each job description: for this role that means showing Healthcare Systems, Healthcare Domain Expertise, System Analysis. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this Lead I - Business Analysis job remote or onsite?

This is based in Bengaluru, Karnataka.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with UST, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.

Lead I - Business Analysis

UST

Bengaluru, Karnataka, India

Role Description

Who We Are

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our clients to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact, touching billions of lives in the process. Visit us at www.ust.com.

Summary

UST is seeking an experienced System Analyst with strong expertise in the Healthcare domain, System Analysis, SQL, Data Analysis, Agile/SDLC methodologies, and Generative AI technologies. The ideal candidate will work closely with business stakeholders, product teams, and technology teams to analyze business requirements, evaluate system impacts, perform data analysis, and translate business needs into effective technical solutions.

The Opportunity

As a System Analyst, you will play a critical role in bridging business and technology teams by gathering requirements, performing system and data analysis, and supporting solution delivery throughout the Software Development Life Cycle (SDLC). You will leverage data insights, healthcare domain expertise, and emerging AI capabilities to drive better business outcomes and process improvements.

Key Roles & Responsibilities

Analyze business requirements and translate them into detailed functional and system requirements.
Perform system analysis, impact assessment, and gap analysis for new initiatives, enhancements, and change requests.
Work closely with healthcare business processes, applications, workflows, and data systems.
Use SQL to perform data extraction, validation, reconciliation, investigation, and troubleshooting activities.
Analyze large datasets to identify trends, inconsistencies, anomalies, and data quality issues.
Prepare functional specifications, business requirements documents (BRDs), system requirement specifications (SRS), use cases, process flows, and related artifacts.
Collaborate with business stakeholders, Product Owners, developers, QA teams, and architects throughout the project lifecycle.
Support Agile delivery activities including backlog refinement, requirement grooming, sprint planning, sprint reviews, and acceptance validation.
Perform root cause analysis and support defect investigation and production issue resolution.
Facilitate requirement walkthroughs, solution discussions, and stakeholder workshops.
Ensure traceability between business requirements, system requirements, development, and testing deliverables.
Leverage Generative AI and Prompt Engineering techniques to improve analysis, documentation, and productivity.
Support process optimization initiatives through data-driven insights and system improvements.
Maintain project documentation and knowledge repositories.

What You Need

Requirements

Strong healthcare domain knowledge and understanding of healthcare systems and business processes.
Experience in System Analysis, Business Analysis, and Requirement Analysis.
Strong SQL skills with the ability to perform complex data analysis and validation.
Experience working with large datasets and data quality analysis.
Good understanding of Agile methodologies and Software Development Life Cycle (SDLC).
Knowledge of Generative AI concepts and Prompt Engineering techniques.
Experience performing impact analysis, gap analysis, and root cause investigations.
Ability to convert business requirements into functional and technical specifications.
Strong stakeholder management and communication skills.
Excellent analytical, problem-solving, and troubleshooting abilities.

Required Skills

Healthcare Systems
Healthcare Domain Expertise
System Analysis
Requirement Analysis
Business Analysis
SQL
Data Analysis
Data Validation
Data Investigation
Impact Analysis
Gap Analysis
Agile Methodology
Software Development Life Cycle (SDLC)
User Story Analysis
Functional Specifications
Process Documentation
Root Cause Analysis
Defect Analysis
Production Support
Stakeholder Management
Generative AI
Prompt Engineering
Business Process Analysis
Functional Requirement Documentation

Desired Skills

Healthcare Claims Processing
Member Management Systems
Provider Management Systems
Business Intelligence & Reporting
Advanced SQL Optimization
Data Warehousing Concepts
AI-Assisted Business Analysis
JIRA
Confluence
API Analysis
Process Automation
Change Management
Agile Product Delivery

Qualification

Bachelor's Degree in Computer Science, Information Technology, Engineering, Healthcare Informatics, Business Administration, or a related field.
Relevant certifications in Business Analysis, Agile, Healthcare, or Data Analytics are preferred.

Experience

5+ Years (or as per project requirements)

Skills

Agile
SDLC
Healthcare Systems
System Analysis
Data Analysis
SQL
Generative AI
Prompt Engineering
Issue Analysis
Requirement Analysis
Stakeholder Management

What We Believe

We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. Today, those same values inspire us to encourage innovation, champion diversity and inclusion, and place people at the center of everything we do.

Humility

We will listen, learn, be empathetic, and help selflessly in our interactions with everyone.

Humanity

Through business, we will better the lives of those less fortunate than ourselves.

Integrity

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by applicable law.

UST reserves the right to periodically redefine roles and responsibilities based on the requirements of the organization and/or employee performance.

Support and promote the values of UST.
Comply with all Company policies and procedures