Branch Product Head

Company Description Shriram Finance Limited is one of India’s largest retail Non-Banking Financial Companies (NBFCs), offering credit solutions across commercial vehicles, two-wheelers, cars, gold loans, personal loans, and small business loans. As part of the 50-year-old Shriram Group, the company has built a strong reputation as a trusted financial partner focused on improving customers’ lives. In November 2022, Shriram Transport Finance Company Limited, Shriram City Union Finance Limited, and Shriram Capital Limited merged to form Shriram Finance Limited. As of March 31, 2026, Shriram Finance operates through a network of 3,225 branches with a workforce of 76,241, managing combined Assets Under Management of ₹3.02 lakh crores. The organization offers opportunities for growth in a high-impact, customer-centric financial services environment.

Role Description The Branch Product Head is a full-time, on-site role based in Kolkata, responsible for driving product performance and growth at the branch level. This role oversees the implementation of product strategies across lending segments, monitors product profitability, and ensures alignment with organizational goals and regulatory guidelines. Day-to-day responsibilities include analyzing branch product performance, reviewing key metrics, and identifying opportunities to improve customer acquisition, retention, and portfolio quality. The Branch Product Head collaborates closely with branch leadership, sales teams, and central product teams to refine offerings, execute local marketing initiatives, and ensure that customer needs are effectively addressed. The role also involves conducting market assessments, supporting new product or feature rollouts, providing product training to branch staff, and ensuring adherence to risk and compliance standards.

Qualifications

• Candidates should possess strong Product Strategy and Product Management skills to design, implement, and optimize branch-level product portfolios.
• Candidates should possess robust Analytical Skills and Market Research capabilities to interpret data, understand local market dynamics, and identify growth opportunities.
• Candidates should possess effective Communication skills to coordinate with branch teams, senior management, and cross-functional stakeholders.
• Relevant experience in retail lending or NBFC/financial services, particularly in commercial vehicle, consumer, or small business products, is highly beneficial.
• Bachelor’s or Master’s degree in Business, Finance, Economics, or a related field is preferred, along with strong knowledge of credit processes, risk, and regulatory requirements.
• Demonstrated leadership ability, stakeholder management, and proficiency in using MS Excel, dashboards, and reporting tools will be an advantage.