Senior Manager, Technology Strategy and Implementation

The Circle India
Mumbai, Maharashtra, India

Summary

The Circle is seeking a Senior Manager, Technology Implementation to define and implement the organization’s technology strategy. This role will bridge programmatic innovation and operational efficiency by building systems, tools, and processes that enable scale, data-driven decision-making, and collaboration across teams.You will lead the development of The Circle’s tech vision, drive implementation of tools for learning, data, and knowledge management, and ensure that technology effectively supports organizational and programmatic goals across all Circle verticals.

Responsibilities

1. Build a Tech Strategy and Long-Term Vision

● Identify and assess the organization’s technology needs across programmatic and operational functions.

● Engage and collaborate with stakeholders across The Circle and its ecosystem to understandchallenges, needs, and aspirations.

● Define problem statements and translate them into clear and structured technology requirements

● Develop a technology strategy and roadmap aligned with The Circle’s mission and organizational priorities.

● Create implementation roadmaps with milestones, stakeholder roles, and change management plans.

2. User Research, Product Design, and Product Management

● Lead user research across teams to understand workflows, pain points, and technology needs.

● Own product design and management for internal technology solutions from discovery through implementation and adoption.

● Create and maintain clear documentation for systems, workflows, and processes.

3. Lead Implementation of Tech Solutions and Initiatives

● Implement technology solutions for learning, data, and knowledge management acrossprograms and teams.

● Build and manage implementation plans, timelines, stakeholder coordination, and rolloutprocesses for technology initiatives.

● Coordinate with external vendors, service providers, and developers to ensure timely andhigh-quality execution.

● Support system adoption through testing, feedback collection, troubleshooting, and process improvements.

4. Technology Operations and Internal Support

● Manage hardware procurement, inventory, allocation, and replacement processes.

● Manage software subscriptions, renewals, access permissions, and vendor coordination fororganizational tools (e.g., Google Workspace, Zoom, Slack, Typeform, etc.).

● Provide day-to-day technology support to internal teams, including troubleshooting hardware,software, accounts, and access-related issues.

● Support onboarding and offboarding processes from a technology and systems perspective.

5. External / Partner-School Technology Advisory Support

● Design circle’s incubation network support strategy in collaboration with the program teams.

● Provide advisory support to partner schools on technology selection, implementationapproaches, and effective use of tools.

● Support problem-solving on key technology-related challenges and share relevant guidance orbest practices as needed.

6. IT Policy Development and Implementation

● Review, update, and implement IT policies and technology-use guidelines across the organization.

● Support the team in adopting best practices related to access management, data protection, software usage, and security hygiene.

● Develop and maintain simple processes and documentation to support effective technologyusage across teams.

Qualifications & ExperiencesEducational Qualifications

● Bachelor’s or Master’s degree in Computer Science, Information Systems, Data Analytics, or related fields. Professional Experience

● 4–5 years of experience in technology consulting, product management, software implementation, or systems design, preferably in mission-driven or startup environments.

● Demonstrated experience in leading and implementing technology initiatives from strategy to deployment. Skills & Competencies

● Strong systems thinking and analytical skills.

● Excellent communication and collaboration skills, with the ability to engage both technical and non-technical stakeholders.

● Proven ability to translate organizational needs into practical technology solutions.

● Experience with data management tools, dashboards, CRMs, LMS platforms, or workplace productivity tools is an advantage.

● Strong documentation, project management, and prioritization skills.

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Questions about this job

How do I apply for the Senior Manager, Technology Strategy and Implementation job at The Circle India?

Use the apply link on this page: you apply directly with The Circle India on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does The Circle India want for this Senior Manager, Technology Strategy and Implementation role?

The job description asks for technology consulting, product management, software implementation, systems design, data management tools, dashboards, CRMs and LMS platforms. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at The Circle India?

Apply to the The Circle India roles that match your experience, and tailor your resume to each job description: for this role that means showing technology consulting, product management, software implementation. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this Senior Manager, Technology Strategy and Implementation job remote or onsite?

This is based in Mumbai, Maharashtra.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with The Circle India, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.

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