Product Manager

Zoca
Bengaluru, Karnataka, India

About Zoca

We are at $2.5Mn+ ARR, 1000+ beauty and wellness businesses on the platform, and a $6M Series A behind us. We are not starting out. But we are also nowhere close to where we want to be.

Zoca is building the growth infrastructure that small beauty and wellness businesses have never had access to. Online visibility, bookings, payments, customer retention, voice AI. All of it, in one place, built to work without a full-time marketing or ops team running it.

We want people who will think, challenge, ship, and own outcomes.

The Role

We’re looking for an AI Product Manager to own the development, optimization, and scaling of one of our core AI agents. You’ll be responsible for taking our agent from its current state to a world-class, autonomous system that delivers guaranteed outcomes for local businesses.

This isn’t a traditional PM role. You’ll be part product manager, part AI researcher, part customer advocate, and part execution machine - all focused on making our AI agents more intelligent, reliable, and impactful.

You’ll own

Lead Generation Agent OR Retention/Loyalty Agent OR Local SEO Agent (based on experience and interest)

What You’ll Do

  • Own end-to-end development of your assigned AI agent (Lead Generation, Retention, or Local SEO) - from optimization to scaling to measurable customer outcomes
  • Drive customer-centric improvements by spending time with salon owners and wellness professionals, translating their feedback into agent enhancements that deliver more bookings and revenue
  • Optimize agent performance by working with ML engineers and data science to improve model accuracy, automation reliability, and response quality using real customer data
  • Collaborate cross-functionally with engineering, customer success, and other AI Program Managers to ship agent improvements and ensure seamless integration across the platform
  • Build and execute strategic roadmaps for your agent’s evolution over 6-12 months, identifying new capabilities and use cases that strengthen competitive positioning
  • Measure and report impact by tracking agent performance metrics, business outcomes, and customer satisfaction to ensure your agent becomes indispensable to local businesses

Required Experience

  • 2-4 years in product management, AI/ML product development, or technical program management
  • Direct experience building or optimizing AI-powered products (not just using AI tools)
  • Understanding of machine learning workflows, model training, and performance optimization
  • Experience working with engineering teams on complex technical products
  • Track record of shipping products that solve real customer problems

AI/ML Technical Understanding

  • Familiarity with LLMs, prompt engineering, and conversational AI systems
  • Understanding of training data requirements, model evaluation, and performance metrics
  • Experience with AI agent frameworks, automation workflows, or similar systems
  • Comfort working with APIs, data pipelines, and technical integrations
  • Ability to communicate technical concepts to non-technical stakeholders

Skills: product management,customer centric solutions,machine learning workflows,automation,cross functional collaboration,agents,api integration,metrics

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Questions about this job

How do I apply for the Product Manager job at Zoca?

Use the apply link on this page: you apply directly with Zoca on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does Zoca want for this Product Manager role?

The job description asks for product management, AI/ML product development, technical program management, machine learning workflows, automation, cross functional collaboration, agents and API integration. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at Zoca?

Apply to the Zoca roles that match your experience, and tailor your resume to each job description: for this role that means showing product management, AI/ML product development, technical program management. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this Product Manager job remote or onsite?

This is based in Bengaluru, Karnataka.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with Zoca, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.

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